The World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author "Never Split The Difference" - which has sold over 1 million copies.
Chris spent over 24 years in the FBI, with his final 4 years as the chief international hostage and kidnapping negotiator. After working on more than 150 international hostage cases, he retired from the FBI in 2007 and founded The Black Swan Group, just over 15 years ago.
A consultancy and trainer for both businesses and individuals on negotiation skills
In 2019, he created and narrated a MasterClass, The Art of Negotiation - One of Masterclass's top performing courses.
Voss is a regular commentator on CNBC, CNN, MSNBC, and Fox News, and NPR.[18][19] He has also been featured in Forbes, The New York Times, Inc., Variety, and Time.
In 2022 a documentary film - 'Tactical Empathy' - by our mutual good friend - Nick Nanton 2022 was released sharing his story.
Ross and Chris talk about teaching negotiations, coaching, book - The culture code, making a difference, being driven, workplace awakenings, positive and negative mindsets, vulnerability, naivety, applying new ideas, what we are driven by, how humans are wired, neuroscience, emotional intelligence, labelling dynamics, impact on the brain, bringing things out in the open and reading people. The pair also discuss testing, collaboration, trust, leaving people better, having a more prosperous life, obituaries, help, service, what are we afraid of, overreactions, caveman, extremes, breaking points, playful negotiations, state of playfulness, calming yourself down, turning negative into positive, coaching real estate agents, knowing your value, insight, discovery, 'what and how questions, exploitation and driving dune buggies in the desert.
Timecodes:
- 00:47 Chris's bio
- 02:31 Black Swan's background
- 04:34 training entrapenurs vs corpirate
- 06:21 Humans operating differently in different environments,
- 10:04 Mindsets of entrapenurs
- 13:46 Tactical empathy
- 18:07 Lableing techniques
- 22:09 Low risk practice
- 25:20 Treating life like a negotiation
- 28:14 Understanding life
- 29:42 Transition and negotiation of self
- 33:06 Rules stiifeling creativity
- 36:47 Playfullness at high stakes
- 40:37 Chris's book - The Full Fee Agent
- 43:36 Perspective shifts in relation to negotiation
- 47:26 Overcoming jitters with large scale serious projects and oportiunities
- 50:00 The last time Chris did something for the first time
Connect with Chris:
- Masterclass
- Wikipedia
- Book - Never Split the Difference
- Book - The Full Fee Agent
- Black Swan
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