End-to-end visibility is critical for resilience, agility, and building customer-centric supply chains. However, with the complexity and scale of global supply chains, it’s a daunting task to obtain it. In this episode, we discuss some of the barriers to obtaining the level of visibility required to serve modern-day customers. We’re going to start by addressing where to start, the barriers to gaining an end-to-end view of your supply chains, and what role customer segmentation plays in reaping the benefits of it.

About the speaker

Bjoern Neal Kirchner has 20 years of experience in logistics and supply chain management at the senior level in multiple countries. Having dedicated over 11 years to BASF (2003 - 2014), where he held various logistics and supply chain management positions, Bjoern moved to the Hartmann Group to become the VP of Supply Chain Management in 2015, before joining Henkel as Corporate VP of Global Supply Chain Adhesive Technologies in 2019. Bjoern's specialisms include business process optimization, organizational transformation projects, and building high-performing teams.