Chapter 16: On the Clock

1. Malcolm Gladwell, Outliers: The Story of Success (New York: Little,

Brown, and Company, 2008), 35-68.

1. Henri Nouwen, In the Name of Jesus: Reflections on Christian Leadership

(New York: The Crossroad Publishing Company, 1989), 100-101.

1. Nouwen, In the Name of Jesus, 92-93.

2. Turkle, Reclaiming Conversation, 71.

3. See 1 John 1:3.