We all want to keep our workplace working to it’s optimum potential consistently but what do you do when staff altercations or things happen that literally create a spanner in the works and it throws people’s energy off and stresses them out.

Dean has some surprising advice on how you can effectively manage these situations. We used to be taught that the strong handed boss was the way to go but actually that alpha macho energy will not deliver an optimal result.

You need to lean into harbour energy and provide a calm space that will allow for people to feel safe and neutered. Dean takes you through the steps required to do this.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

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