Are you really listening to your employees? Many employees don’t think so, in fact, more than half of employees say their company fails to act on good ideas, and a third of employees feel their ideas are ignored. Why? Because leaders demand action without input, receive feedback and avoid making changes, and lack a clear process for managing ideas. It’s crucial for leaders to let employees speak and pay ridiculous attention to what they are saying so teams are motivated to collaborate towards a solution and action plan. 

This episode addresses questions, such as:

• How can you support an employee to change their behavior?
• Why is there a disconnect between leader and employee perceptions of quality communication?
• How does listening foster team collaboration?
• Why do some team members have deep convictions to their ideas?

Recommended Reading: To Change Someone’s Mind, Stop Talking and Listen By Nilofer Merchant

Recommended Learning: Conduct a Listening Tour