The first stage of improving is listening. With that in mind, let’s welcome back Jason S Bradshaw in today’s Tactical Friday to share with us the concrete steps in fixing the culture in your organization. He will also cover the structure that every leader should follow in order to stay on track when talking to their employees. Vulnerability in leadership also plays a big role in Jason’s tactics to set up a proper work environment so let’s jump right into it and see what we can do for our organizations today! Things you will learn from this episode: [00:01 - 1:00] Opening Segment I welcome back today’s guest, Jason S. Bradshaw Recap of last Monday’s episode
[1:01 - 6:46] Fixing the Culture in Your Organization Today What is my business famous for? Confirm these from your employees Follow up question: What do I represent to you? Vulnerability in leadership
[6:47 - 12:12] Structuring the Feedback Questionnaire Tell people that you’re doing it and why Takedown notes and write down your questions and their responses Set an expectation that you won’t justify
[12:12 - 13:37] Closing Segment How to connect with Jason See links below
Tweetable Quotes: “We think we are one thing. Yet our customers or our employees see us in a different way.” - Jason S Bradshaw “There’s nothing more powerful than actually asking for feedback face-to-face or on the telephone because you can’t hide from it.” - Jason S Bradshaw “The first stage to improving is listening.” - Jason S Bradshaw
Resources Mentioned: https://www.amazon.com/Its-All-about-CEX-Experience-ebook/dp/B07JBR3Y6L (It’s All About CEX!)
To connect with Jason, you can visit his https://www.linkedin.com/in/jasonsbradshaw/ (LinkedIn), https://www.facebook.com/jasonsbradshaw (Facebook), https://twitter.com/jasonsbradshaw (Twitter), and https://www.instagram.com/jasonsbradshaw/ (Instagram). You can also visit his website http://www.jasonsbradshaw.com/signup (www.jasonsbradshaw.com/signup) to receive the first 2 chapters of ‘https://www.amazon.com/Its-All-about-CEX-Experience-ebook/dp/B07JBR3Y6L (It’s All About CEX!)’ and for regular newsletter.
Guest email: jason@jasonsbradshaw.com, kaitlyn.herzog@interviewvalet.com
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