37signals' co-founders Jason Fried and David Heinemeier Hansson are back to talk about the ins and outs of offering a product for free. In this episode of The REWORK Podcast, they break down why they decided to reintroduce a free Basecamp plan, how offering free access can actually drive sales, and balancing analytics with instincts.

Key Takeaways:

  • 00:45 – The original philosophy behind Basecamp’s free plan
  • 03:14 – Going beyond the free trial
  • 07:36 – Tracking analytics without getting lost in the numbers
  • 12:48 – The true cost of offering something for free
  • 19:13 – Pricing strategies for new products 37signals is building

Links and Resources:

  • Get Basecamp for free at Basecamp.com
  • Books by 37signals
  • HEY World | HEY
  • The REWORK podcast
  • The Rework Podcast on YouTube
  • The 37signals Dev Blog
  • 37signals on YouTube
  • @37signals on X