The first episode of season two of It’s The Small Things welcomes Brompton Bicycle MD Will Butler-Adams. He built the business from 7,500 to 55,000 bikes a year with a relentless focus on cutting waste.

Will shares how the business evolved from its old school approach, where staff had a “meltdown” when he started talking about increasing capacity, to an ambitious, international brand that employs nearly 300 people.

The episode has advice on:

  • Driving efficiencies in manufacturing, including sourcing ideas from staff and getting inspiration from site visits to other firms
  • How management can nurture a culture where every member of staff can push innovation forward
  • The invention that caused a “blooming Nora” reaction!