Today, host John Norlin shares a practical relationship-building strategy called the secondhand compliment — an intentional approach to recognizing students through another trusted adult, especially before a strong connection has been established.

He also explains why indirect recognition can land more credibly with students who don't yet feel seen, and how this simple three-step practice fits into the broader work of intentionally building, maintaining, and restoring relationships with students.

In this conversation, John offers important reminders for educators and leaders:

• Direct compliments can sometimes feel off-putting to students you haven't connected with yet. Indirect recognition through another adult can feel more credible and genuine.
• The secondhand compliment only works when the positive observation is specific and real, it cannot be fluff.
• Delivering recognition through a coach, counselor, or administrator creates a network of adults who are actively affirming students together.

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