Have you ever "flipped the bozo bit" on someone, concluding that he or she is completely clueless and communication is hopeless? We tell some tales of bozo bits we've seen flipped, describe some causes and consequences including the idea of "duelling ladders", and suggest how to get out of the bozo bit trap.

SHOW LINKS:

• The Bozo Bit: https://en.wikipedia.org/wiki/Bozo_bit

• Jim McCarthy's book on the Bozo Bit: https://www.amazon.co.uk/Dynamics-Software-Development-Jim-McCarthy/dp/1556158238

• Previous episode on the Ladder of Inference: https://soundcloud.com/troubleshootingagile/introspection-with-the-ladder-of-inference

• Fear is the Mind Killer: https://dune.fandom.com/wiki/Litany_Against_Fear

• Squirrel and Jeffrey speaking on Conversational Transformation at DOES Las Vegas: https://www.youtube.com/watch?v=RMT_Tqzf_vc

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