Dear Global Customers and Valued Partners,

As global demand increases and COVID-19 related challenges continue to affect the distribution of printing and mobile computing equipment and supplies, the team at ExtenData wants you to know how we are addressing these challenges for our customers and partners.

• Coordinating with our customers and suppliers, we are forecasting demand as far into the future as is possible. We encourage all customers to evaluate their future projects and needs given the supply chain challenges faced globally.
• We are increasing communication frequency with our suppliers to accelerate delivery plans for both raw materials and finished goods. We hope that ExtenData’s long-standing relationships and increased communication with manufacturing and distribution suppliers will help to ease any potential impact on our valued customers.
• Our account representatives and customer service teams have begun encouraging customers with pending projects to start conversations as soon as possible. To proactively support the acceleration of project timelines, we have increased the availability of engineers and project specialists in implementation and support areas.

The team at ExtenData is dedicated to providing high value and service to our customers. In light of the global supply chain issues, we see it as our responsibility to assist our customers and act as advocates on your behalf to overcome these challenges.

Please reach out to your sales team or project managers with any questions or concerns you may have. Our experienced and reliable team is standing by.

Sincerely,