I created a little free mini course at chrismcalister.com/toughconversations This is just a short part of the advanced module.

Questions reveal hunger:* How did that feel? See if they want more. (Did you feel misjudged or misunderstood by anything I said?) * Notice their questions and avoid getting hooked to share. * Tell a story and see if they ask a followup question. * What did you hear me say?