Join Paladin Director James Blight as he talks with Connie Marciniuk, the City of Edmonton's Community Safety Liason, about the importance of community engagement and the role empathy-led security plays.

Note: this is an encore presentation of a conversation that happened during a live webinar.

Episode topics:

• Understanding the nuanced landscape of the marginalized community
• Implementing effective strategies for de-escalation and conflict resolution
• Highlighting best practices and safety considerations
• Supporting compliance with property regulations while fostering positive outcomes for all involved