Holding people Accountable without Causing or Exacerbating Conflict   Timeline:  00:57 - Introducing the guest – OG the Godfather, host of the Success Code podcast. 02:13 - The definition of Accountability, according to OG the Godfather and Jeremy Strikling. 03:17 - Accountability involves people’s responsibility to you as well as your responsibility to others. 04:14 - FORCING people to be accountable is a futile endeavor. First, you have to get them to UNDERSTAND why accountability is important. 06:40 - People need to be aware of what they are being held accountable for. 10:50 - Sometimes, it’s important to reassure people that you’re showing concern primarily because you care. 13:30 - Use qualifying questions to guide conversations. 17:30 - Demonstrate that you are more interested in the person’s wellbeing than in passing judgment or showcasing superior knowledge. 27:30 - Don’t let your emotions influence the direction of the Conversation.  Keywords: Accountability, Responsibility, Agreement, Understanding Key Takeaways: “You can explain things to people; but you can’t understand things to people.” “You can’t teach a person past their level of understanding”  “Listen to people as if they can teach you something”

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References: How to Win Friends and Influence People, by Dale Carnegie The Four Agreements, by Don Miguel Ruiz The Success Code Podcast: https://www.podbean.com/ei/pb-kdac6-e60515 (https://www.podbean.com/ei/pb-kdac6-e60515)