Ladies and Gentlemen: sit back, relax, and enjoy this positive and energizing interview with Mr. John DiJulius III. John is President of The DiJulius Group, Owner of John Roberts Spa, Founder of Believe in Dreams, and the authority on customer service. John and Alex discuss his journey as an entrepreneur, how he shares the lessons he’s learned with other business owners, and how he makes sure his clients have a world-class experience. Choose to be extraordinary and join us for this inspiring episode.

Visit thedijuliusgroup.com to learn how to improve your customer service, to preorder The Relationship Economy, and to register for the Customer Service Revolution Conference on September 11-12. Follow John on Twitter for the latest Johnisms on Customer Service @JohnDiJulius, and visit believeindreams.org for more on how to give children hope and experience their dreams.

SHOW NOTES

• Moments of positive energy; A memorable experience; Early entrepreneurship and lessons learned;
• Why a UPS driver goes to beauty school
• The formula for scaling and successful growth; A focus on customer service; Giving people a purpose and how to make someone’s day
• The Relationship Economy and teaching world-class service; How FORD applies to relationships
• The importance of energy and encouragement; Cultivating energy; Choosing to be extraordinary
• Becoming a consultant and helping other business owners
• An attitude of appreciation and pushing forward
• Helping children Believe in Dreams