In order to summarize your input into the show in 2012 I have reviewed the thousands of e-mails we have received over the past 12 months and have determined the major issues from your perspective. We discuss a number of these this week and will complete reviewing the most common issues next week. This is a fascinating insight into the challenges that entrepreneurs face across the world. We also discuss how to differentiate yourself from your competition; the challenge of developing your business or product against the need to constantly generate investment or sales; how will the Internet continue to affect or influence retail sales. We have our popular e-mail segment and we have a great interview with Vernon Hill II, who took one retail outlet with little capital and built it into a company he sold for $8.6 billion.