The Art of Grateful Leadership: Recent Episodes

Judith W. Umlas

This podcast will inspire you to become a grateful leader and bring out the best in your people by dramatically increasing levels of engagement, productivity, and willingness to take initiative.

Create a culture of appreciation in your organization. Tap into the power of your personal commitment to acknowledging people and expressing your gratitude to them in an authentic, heartfelt manner.

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5 Reasons

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Join Art of Grateful Leadership Podcast host Judith W. Umlas as she discusses the joy and feeling of accomplishment we experience as leaders when we nurture and help develop great talent. Her “living example” is Ken Terry, IIL’s Director of Client Services, who she and others at IIL (including CEO E. LaVerne Johnson)  knew had a fantastic voice for promos, ads and video introductions. But how to get him started was the issue. So experience Ken’s  process and his progress, once Judy is appointed Ken’s Coach. Then be a “witness” to his big breakthrough – and his break into official voiceover talent ranks!

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Join host Judith W. Umlas as she interviews Agile Consultant and former CEO of Scrum Alliance, Howard Sublett in an engaging and both fun and action-filled conversation. They discuss Howard’s passion to bring humanity to the workplace, and some amazing steps and practices he has initiated in organizations to do so. These include the “affirmation circle” for departing employees and the Gratitude Channel he set up at Scrum Alliance, as well as the impact these practices had. They discuss the strategic alignment of both Servant and Grateful Leadership with Agile and Scrum… and Howard’s awesome blue eyeglasses that “make a statement”!  Join them – you’ll love every minute of this upbeat conversation.

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Host Judy Umlas shares her "guilt" for not having kept up the stream of podcasts she had originally intended to produce, due to...her perfectionism! So Judy commits to not letting perfection be "the enemy of the good" So she does a bit of imperfect but relevant rambling. She goes from celebrating her mother belatedly for Mother's Day, along with her mother's French pen pal with whom she corresponded for over 70 years.

She talks about the frustration she feels at "tip jars" which don't encourage the expression of appreciation from recipients. She closes with a shout out to Ed Hoffman, former Chief Knowledge Officer of NASA and Center for Grateful Leadership April webinar presenter.

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Join the Art of Grateful Leadership Podcast series host Judith W. Umlas as the “conversational tables get turned”… on her again, in the second of this series of interviews of Judy by prominent leaders of a variety of organizations! Tune in as she is interviewed this time by Brandy Emesal, Content Strategist at Scrum Alliance on “The Power of Acknowledgment for Agile Leaders.” In their engaging, nearly hour-long conversation, there is a great focus on “The 5 Cs of Acknowledgment” and how they fit so well into an Agile framework.

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A New Year’s Resolution for us all to make:

It’s simple...

It’s cost-free...

It’s a daily practice...one that won’t overwork you...

It will dramatically change your life for the better...

it will dramatically change the lives of all those you interact with for the better...

It takes only your commitment, your intention...

And it’s this:

To acknowledge someone...(or many “someones”)....

In a heartfelt way...

In an authentic way...

Each and every day!

The POWER of Acknowledgment is beyond our wildest imaginations!

So use it generously, use it well and see the difference you make, that we all make.

Happiest of New Year ever!

Please listen to my personal New Year’s greeting to you,  and then share it and all your successes in making this critical commitment to yourselves ... with us all!

With appreciation, Judy

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Join the Art of Grateful Leadership Podcast series host Judith W. Umlas as the “conversational tables get turned”… on her! Tune in as she is interviewed by Carole Jean Whittington, host of her own podcast series on her website, “Mind Your Autistic Brain, THE Place for Late Identified Autistics.” Judy and Carole Jean have a truly fascinating, empowering and intimate conversation as part of November as the month of Gratitude. They discuss, for example, why people on the autism spectrum have such a challenging time accepting acknowledgment, but are usually great at giving it. Get a sense of why large companies such as Google and Red Hat are specifically recruiting people on the spectrum, in order to make use of their special talents and skills.

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Join podcast host Judy Umlas as she interviews a true Grateful Leader in Education, Alfred G. Waters Middle School Principal John Tanner. in this inspiring episode, John recounts how when he heard Judy as a guest on the #BetterLeadersBetterSchools podcast hosted by Daniel Bauer, he knew immediately that Grateful Leadership tools and practices were what he, his administrators, his teachers, and his students needed in order to truly create a culture that works!

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Join podcast host Judith W. Umlas as she interviews the originator of this podcast series, James G. Trela, PMP, MBA,  Certified Professional in Grateful Leadership (Level 1), and Legal Program Manager eDiscovery at General Motors. Together they recount the journey that encouraged Jim to create the podcast series after taking Judith’s Grateful Leadership On-Demand course, and the way he is bringing this behavioral change model into General Motors.

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Join “The Art of Grateful Leadership” podcast host Judith W. Umlas as she goes on another of her Gratitude Walks in the beautiful Pennsylvania forest. Hear her revelations about listening to her heroes, and discovering important and affirmative messages in what they “tell her.”

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In this podcast, Judith W. Umlas recounts how her mother and her French pen pal at age 15 began a lifelong relationship for themselves and for Judy. Join her as she honors her “French father,” who just passed away at the age of 96.

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Join podcast host Judy Umlas as she tells her “most requested story” in honor of National Tell-A Story Day, April 27th. Most recently she was asked to tell this riveting tale by Kathryn R. Kest, Grateful Leadership® Certified Professional Level 2, who was delivering a Grateful Leadership presentation to the American Business Women’s Association Houston Area Council that Judy was invited to attend and take pride in her protege.

So hear Judy retell that story which has reached and inspired so many that they want to hear it again, and again, and again… And then record and send us YOUR story about the difference that Acknowledgment and Grateful Leadership have made in your life and work!

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Join podcast host Judith W. Umlas in a lovely and engaging discussion with Dr. Tresia Eaves,  PMP, Technology and Information Sciences expert on engaging, appreciating, enlivening, serving, and creating a condition of high performance with the project team members. How?  By treating them as they want to be treated, rather than as we ourselves would like to be treated. You don’t want to miss out on how to substitute the Platinum Rule in Project Management for the Golden Rule! 

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Join podcast host Judith W. Umlas as she sits next to the babbling brook that goes under her PA home, and muses on the way Grateful Leadership and Agile Leadership are so well-aligned! She includes an excerpt from Tom Cagley’s Software Process and Measurement Cost (SPaMCast) podcast that featured Susan Parente, PMP, CSM, CSPO and Grateful Leadership Certified Professional, who discuss specific examples of this alignment.

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Join podcast host Judith W. Umlas as she interviews Chaplain Lt. Colonel Primitivo Davis, Executive Officer, U.S. Army Institute for Religious Leadership. They discuss the synchronicity of purpose they have shared for nearly a decade, emanating from  Grateful Leadership &The Power of Acknowledgment and continuing with the powerful vision Chaplain Davis has for this work.

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Join podcast host Judith W. Umlas as she speaks with guest Roxi Nevin, the IIL & Center for Grateful Leadership (CGL) Digital Marketing Coordinator about a unique situation that led to a larger understanding of how accepting an acknowledgment can be just as important and vital as giving one. They discuss the pain of not having one’s acknowledgments accepted, as well as the importance of knowing who you are giving an acknowledgment to and how to deliver it, especially in a world of neurodiversity.

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Join podcast host Judith W. Umlas as she and Dr. Steven Weber, Associate Superintendent for Teaching and Learning Fayetteville Public Schools in Arkansas, discuss how the Power of Acknowledgment and Grateful Leadership are a more necessary part of education today than ever before. Dr. Weber first reached out to Judith to get a poster of the 5 Cs of Acknowledgment which he’d read about, to share with leaders in his district. And one thing led to another…

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Join podcast host Judith W. Umlas as she speaks with Xavier Joly, CEO, and co-founder of GPX about the transformation of his team members when participating in the Grateful Leadership program at Volvo and Bayer. He describes how “less than willing” participants have an “aha” moment that leads to their true understanding and immediate action toward utilizing the message of Grateful Leadership.

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Join podcast host Judith W. Umlas as she reflects on how all who practice and share Grateful Leadership and The Power of Acknowledgment are bringers of the light to others, especially in dark times.

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Join podcast host Judith W. Umlas as she interviews her brother Carl R. Wagreich, Doctor of Podiatric Medicine, her sister-in-law Edna Wagreich, and nephews Michael and David Wagreich. They reflect happily on the role they all played in the development of Judith’s books, founded on The Power of Acknowledgment. You’ll be totally moved by Carl’s story of his volunteer work in Mexico, El Salvador, and Honduras with his volunteer organization, the Baja Project for Crippled Children,

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Join podcast host Judy Umlas as she dares to “create” a new international holiday following Thanksgiving weekend each year, “365 Days of Acknowledgment.” This holiday will start over again every November 30th! Celebrate the unveiling of this new holiday by listening to this podcast!

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Listen in as Judy Umlas interviews Toby Newman, Learning & Development Manager of a large global technology company about the incredible SPARK sessions he co-founded and delivers on a monthly basis for employees. He brings in passionate thought leaders like Judy to lead these highly interactive sessions, and the one she recently led on Grateful Leadership had the SPARKS really flying!

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Join “Art of Grateful Leadership” Podcast host Judith W. Umlas as she interviews Cole Baker Bagwell, Founder and Kindness Director of strategic transformation company Cool Audrey® . You’ll discover from Cole and Judith that you can start practicing these new or enhanced power skills as soon as you’re conscious of them!

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Join Judith W. Umlas as she introduces Tom Cagley in his Software Process and Measurement Cast (SPaM) with guest Susan Parente, PMP, CSM, CSPO, and GL®CP. To discuss the “Grateful Agile Leader,” a term that Parente created after participating in courses and webinars in Grateful Leadership. Listen to the insights that come forth as she puts her knowledge of Grateful Leadership together with Servant Leadership, and suggests what it takes to be the best combination of both for the Agile Methodology.

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Join host Judith W. Umlas as she describes receiving a simple and heartfelt acknowledgment via email that shifted her day, her mindset and gave extra special meaning to the Grateful Leadership behavioral model she created. She shares segments of that email as well as from her response to it with her listeners, as an example of possibilities for all.

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Join podcast host Judith W. Umlas as she interviews her "significant other" Bob Umlas about the day he changed both of their lives for the better, by sending her the first of many of his twice-weekly written expressions of the Power of  Acknowledgment.  They discuss ways in which this practice has affected both of them most positively!

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Join host Judith W. Umlas as she recounts how she accepted this prestigious award in a 7 minute speech crystalizing Grateful Leadership & The Power of Acknowledgment initiative. She expresses her great appreciation of Kathryn R. Kest, then District 56 Leader and also a certified Grateful Leadership Instructor, who nominated Judith for this award.

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Join host Judith W. Umlas w/ guest Roxi Nevin, contributor of the CGL’s monthly “Grateful Parenting” column, in episode 172, “The Art of Grateful Parenting” as they discuss the importance of raising grateful children as well as Roxi’s most recent article, “10 Tips for Raising Grateful Children.” The more we live a grateful lifestyle, the more our children will see how we behave and mirror that in their own behaviors.

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Join host Judith W. Umlas with guest and former host Jim Trela with a vital discussion about influencing without authority -- the use of Grateful Leadership in Project Management. We’ll also discuss the equally important topic of bringing Grateful Leadership into Your Organizations -- why resistance happens and what to do about it!

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Join Judith W. Umlas on Monday, August 10th as she interviews James G. Trela, creator and host of this successful series for 3 years! Listen to their important discussion about influencing without authority -- the use of Grateful Leadership in Project Management, and bringing Grateful Leadership into Your Organizations -- why resistance happens and what to do about it!

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The 5 C’s of Acknowledgment are a powerful tool to use and practice at any time, but in times of crisis, it’s absolutely critical to use it to the fullest extent possible. Join Judith W. Umlas as she shares her intention to have the 5 C’s inspire people to acknowledge self-sacrificing frontline workers everywhere, whenever possible.

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Join Judith W. Umlas as she interviews Brandon Fargis, Neurodiversity expert, on Leading in a Neurodiverse World – Stories of Grateful Leadership during Uncertain Times.

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Join Judith W. Umlas as she reminisces about how the Grateful Leadership initiative all began with one little book that became the cornerstone for a trilogy. She muses about where this is all going and what's needed to maximize the impact of this powerful leadership model.

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Judith W. Umlas interviews Donald Officer, MA, the Intention Coach. They discuss books he has associated Grateful Leadership with over the four years he has been writing his monthly article, “The Gratitude Connection” for the Center for Grateful Leadership.

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Judith Umlas recounts how inheriting the "Art of Grateful Leadership" podcast series from producer/host James G. Trela is both a burden and a gift! And how we can all benefit from using the tools of Grateful Leadership during these most challenging of times.

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Judith W. Umlas interviews Angela Brown, Business Analyst at CAI, which began with yet another of the “magical connections” that links people who resonate with Grateful Leadership initiative to the creator of this work. Follow Andrea as she talks about how viewing a presentation on the subject led her to become engaged in becoming a Grateful Leadership Certified Professional, Level 1 -- and how that has helped her attain both her personal and professional goals.

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Staying grateful can be instrumental in times of crisis, and the key to getting through successfully.

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Join Judith W. Umlas and active Center for Grateful Leadership member and collaborator Susan Parente, who explains how Grateful Leadership and the Agile initiative go hand-in-hand.

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Making personal connections can produce magical results...

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Many people who have taken courses and attended keynotes on Grateful Leadership over the years have wanted to make a case for deploying it in their corporations. But they need to be able to show the value of the initiative. Judith W. Umlas interviews Shana Serrano, Army civilian and planner, who is writing her dissertation for her Doctor of Business Administration degree on “Grateful Leadership, Measuring its Value in an Evolving Globally Connected World.” It may be just what has been wanted and needed! Come hear the lively exchange on this engaging topic!

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Today we feature a conversation with Jonathan McCoy, a project management professional at Wells Fargo, who will share with us about his refreshing and inspirational first encounter with Judy Umlas and the Center for Grateful Leadership and how it motivated him to renew and deepen his practice of grateful leadership both personally and professionally.

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Welcome to the Art of Grateful Leadership Podcast, where everything is about Acknowledgment and Grateful Leadership. And that is what this episode is all about

As the art of grateful leadership podcast takes a new direction, we would like to announce the latest episode, a special tribute to  James G Trela who is stepping aside for now, given the challenges of his work and personal life at this time. What an amazing contribution this series has been! Jim brought his expertise as a PMP, MBA, MS-IST and Legal Program Manager at General Motors as well as his intuitive resonance with all of the Grateful Leadership offerings, to make this one of the best podcast series I have ever heard! 

Keywords: Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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Welcome to the Art of Grateful Leadership Podcast, where everything is about Acknowledgment and Grateful Leadership. And that is what this episode is all about

We are now entering May, and have just passed the 3rd anniversary of the podcast. That’s right, in April 2017, the Art of Grateful Leadership was launched; and we have had over 14,000 downloads

Lets talk about the podcast and where it is headed.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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In this episode, we discuss:

Acknowledging the best supporting resources around; that it’s great to have someone that can anticipate what is needed; and, working remotely doesn’t mean you leave your acknowledgments in the office

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Chester Elton; Susan Parente;

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In this special edition, you will get to listen into the uncut conversation with Chester Elton that was used to create the three Art of Grateful Leadership podcast episodes.

Chester has spent two decades helping organizations engage their employees in organizational strategy, vision, and values.

Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group, and Cigna.

In 2020 Global Gurus research organization ranked him among the world’s top leadership and organizational culture experts. He is a member of Marshall Goldsmith’s #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes.

We begin with how he met Judith W Umlas and got involved with the Center for Grateful Leadership.

Enjoy Listening In!

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Chester Elton;

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In this episode, we conclude our conversation with Chester Elton. Chester has spent two decades helping organizations engage their employees in organizational strategy, vision, and values.

He has written many best selling books including:

  • All In
  • The Carrot Principle

And his latest book:

  • Leading with Gratitude

Once again we will hear how so many of Judith W. Umlas’ thoughts are in sync with what Chester has to say.

Let’s listen as Chester Elton tells us about how:

  • It’s Time to Get Back to Gratitude and Civility

and

  • Don't leave your best self at work, bring it home.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Chester Elton;

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In this episode we continue our conversation with Chester Elton. Chester has spent two decades helping organizations engage their employees in organizational strategy, vision, and values. Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group. and Cigna.

In 2020 Global Gurus research organization ranked him among the world’s top leadership and organizational culture experts. He is a member of Marshall Goldsmith’s #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes.

Some of today’s topics include:
How Gratitude is built on relationships,
Psychological Safety,
And Servant Leadership,.

Here is the next installment of our interview with Chester Elton:

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Chester Elton; Relationships; Psychological Safety; Servant Leadership

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In This episode I introduce Chester Elton.

Chester Elton has spent two decades helping organizations engage their employees in organizational strategy, vision and values. He’s been called the “Apostle of appreciation” by the Globe and Mail, Canada’s largest newspaper, and his work has been called “fascinating and refreshing‚” by Fortune magazine.

He is author of several leadership books including Leading with Gratitude, All In, and The Carrot Principle, which have been New York Times and #1 Wall Street Journal bestsellers. Chester’s books have been translated into 30 languages and have sold more than 1.5 million copies worldwide.

Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group and Cigna. In 2020 Global Gurus research organization ranked him among the world’s top leadership and organizational culture experts. He is a member of Marshall Goldsmith’s #MG100 Global Coaches, member of the Fast Company Impact Council, and serves as a board member for Camp Corral, a non-profit for the children of wounded and fallen military heroes.

He is most proud, however, to be the father of four exceptional children—all the more exceptional now they have grown up and left home!

Let’s listen to how Chester met Judy Umlas, and got involved with the Center for Grateful Leadership. Then, he will tell us about how Leading with Gratitude is the only way to lead.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Chester Elton;

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In the last episode, I spoke of how Grateful Leadership is needed more than ever today, and I encourage every listener to stop, take a deep breath and look at all we have.

These are unprecedented times. Nobody alive has seen anything like this before. Nor has the government ever given us the information we have about he COVID-19 virus

At this point I would like to Thank everyone or all they are doing. In Michigan, we have been asked to stay in our homes. physically separating ourselves from each other in order to keep the transmission of the virus to a minimum.

Lets talk about it...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; COVID-19

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These times are something I would never have believed could happen to me and my family: A pandemic; Businesses forced to close; Schools closed; Grocery store shelves empty

What does one do in this situation?  

How does a Grateful Leader react in these times?

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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Have you ever had one of those days?  You know the one, where stress is high, and motivation is low.  You want to bite someone’s head off if they say the wrong thing.  You know the day I’m talking about.  Well I had one of those days recently.

Let me tell you how gratitude and a Grateful Leader changed all that.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Did you know that there are psychological and physiological benefits to being grateful?  When we think of being grateful for all we have, we feel better about ourselves and about life in general, that just makes sense. And to believe these benefits can extend to our mind and body is not a stretch of logic at all.

There are many articles on the psychological and physiological benefits of gratitude

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; psychological Benefits; physiological benefits

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In the last episode we spoke of Acknowledgment and Psychological Safety. That may have left you thinking: “How does this apply to business?”

In this episode, we are going to look at the relationship between acknowledgment and Innovation

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; ; Innovation; psychological safety

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There is quite a lot in Leadership Media about Psychological Safety. In this episode, I would like to delve in to the question: “What is the relationship between Acknowledgment and Psychological Safety?”

So let’s begin with a definition: What is psychological safety?

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Psychological Safety

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How many times have you reached the end of a day and walked away, realizing you had missed so many opportunities to acknowledge someone that you were actually amazed?

How many times have you gone through an entire day or even a couple of days without acknowledging that special person and wondered where all the time had gone?

Where did all of these acknowledgment opportunities go?

At today’s hectic pace, and in a world where acknowledgment is needed more than ever, how does one become attuned to the acknowledgment opportunities around them?

There are two simple concepts that you have to understand to bring more of this into your life:
The first is mindfulnessThe second is consciousness

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; mindfulness; consciousness;

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In this episode, we are going to revisit one of the most popular Art of Grateful Leadership episodes. It is episode #4 with Kathy Kest and is one of my personal favorites. Based on the number of downloads, it is one of the yours, too.

Kathy Kest will be the Guest speaker at the Center for Grateful Leadership’s April Webinar, which is free to all members.  So, if you aren’t a member, be sure to become one so you can join us.

KEYWORDS: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Kathy Kest

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Safety and Security are two things a husband and wife can give each other

This weekend, my wife acknowledged me and it was about how I did that for her;  how I’ve given her that feeling of safety and security

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; psychological safety

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Recently, I received an unusual acknowledgment. It didn’t seem like one until later in the conversation.

Then I realized this technique is so simple, it should be shared with everyone.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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In this episode we are going to talk about the best part of acknowledgment: It is simple

Why do we always complicate things?  I know that I tend to do that.  And I hope that I haven’t made acknowledgment complicated at all; because it isn’t. It should never be

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Simplicity; Simple

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How can you help hold yourself more accountable for following through with your Acknowledgment and Grateful Leadership commitments?

Well, the easiest way is to ask for help. Ask someone that you can count on to let you know when you are doing things right, and when you might miss something. Someone that you trust to point you in the right direction.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL ;Accountability

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I keep asking myself, what is it about acknowledgment and gratitude that keeps me going? I mean, here I am in my third year of the Art of Grateful Leadership podcast, and this is my 139th episode. It seems that I seldom run out of topics to talk about. I guess I have just been blessed when it comes to this topic.

But WHY do I keep doing this? What is driving me? Why do I continue publishing this podcast week after week?

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Acceptance

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Welcome to the Art of Grateful Leadership Podcast

Over the last couple episodes I’ve had a particular theme when it comes to building the acknowledgment / grateful leader habit. The point that the WHY is more important than the HOW. And the WHY is the part that fuels the desire to acknowledge someone.

Have you ever met someone that has the fire of desire within them? The one that just gets them to do whatever it takes to complete a task or make something happen?

Well, I know someone that has that same type of desire when it comes to The Power of Acknowledgment and Grateful Leadership. It is none other than Judy Umlas.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Unstoppable

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Welcome to the Art of Grateful Leadership Podcast

This is the third in a series of episodes giving you some tips regarding how to acknowledge.

I’m going to say it again:

I can’t stress enough that desire is the beginning of learning

It’s the beginning of becoming a better acknowledger

If you know the “Why?”

AND

It’s a powerful enough “Why?”

You will find the how.

I’ve heard it said that:

Thoughts build Actions

Actions build Habits

Habits build Character

and

Character builds Destiny

I can assume that you have the thoughts to acknowledge others; you are listening to this podcast. We are talking about the actions, about how to acknowledge another person

The next step is to take a deep breath, and talk to the other person. Let the acknowledgment you have brewing in your mind out. Summon up that amount of courage and let the other person know that who they are has touched the life of another person.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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In the previous episode, I spoke of giving you some tips regarding how to acknowledge. I can’t stress enough that desire is the beginning of learning. It’s the beginning of becoming a better "acknowledger".

As I’ve said before, if you know the “Why?”, and it’s a powerful enough “Why?”, you will find the how.

So let’s go back and revisit that key question: “Why do I want to be better at acknowledgment?”

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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Welcome to the Art of Grateful Leadership podcast

When reflecting on the topic of acknowledgment, I started thinking about what would stop someone from acknowledging another person. I can give examples and how I do it. That’s what I’ve been doing for a long time, and a lot of episodes of the Art of Grateful Leadership 

Judy Umlas’ book, The Power of Acknowledgment, is just full of Stories and facts about the gratitude habit. I hope you’ve read it

But that may not help for everyone. Are you one of those people that sit and hear an acknowledgment story and then says, exactly how did you do it?

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Each of us spends time with certain professionals

They are:

  • Customer Service Representatives
  • Cashiers
  • Salespeople
  • Receptionists
  • Customer Support People
  • Doctors
  • Lawyers
  • Accountants
  • and more...

Do you ever think about acknowledging them?

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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In this episode I want to talk about Gratitude

And how this time of the year brings out the best in all of us

As the song goes…

“It’s the most wonderful time of the year!”

About this time every year we sit down and think about all that has happened around us

Come listen in.

And Be Thankful!

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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Welcome to the Art of Grateful Leadership podcast

In this episode we are going to examine what I call “acknowledgment relationships and how being in those relationships is an acknowledgment of who we are.

have identified three very special relationships in my life that I see as being filled with acknowledgment and inspire me to continue to acknowledge people everywhere.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Relationship

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In this episode, I’m going to tell you about a team where 

Acknowledging the team had little effect

But when I acknowledged the key player

The catalyst of the group

Things took off.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Over the past few episodes,aActually, for the life of the entire podcast,

I have been presenting the benefits of Gratitude.

Today, I would like to give you a concrete example of the benefits

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Welcome to the Art of Grateful Leadership Podcast

In this episode, we are going to look at two emotions, anger and gratitude, and how they cannot coexist in your mind

So if you have a choice, which you do, Pick Gratitude!

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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In the last couple of episodes we have been looking at the importance of acknowledgment 

And performing the acknowledgment now, not waiting

Why is this important?

It is important because it helps you in many different ways and it develops a sense that there is a lot going on around you that is good.

I found a great blog that touches on these points

Backing it up with scientific research

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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[GM Social Media Compliance]

Welcome to the Art of Grateful Leadership Podcast

For the last few episodes, I have been focused on Time; Taking time to acknowledge NOW; Time itself can be an acknowledgment; And the world needs Acknowledgment NOW

In this episode, I want to emphasize simplicity

I don’t know about you, But I tend to over complicate things.

And my conversations with Judy Umlas bring me back to the simpler explanations.

The other day, Judy was reviewing an episode of this podcast

And had to talk to me. "You’re over complicating things

And it scares me!"

If there was something to stop you in your tracks, It’s when your mentor says something scares them.

So I stopped

Shut my mouth

And opened my ears

That’s when some of the simplest, and yet profound thoughts were presented to me from Judy. And I want to share them with you here, in this episode

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Welcome to the Art of Grateful Leadership Podcast

In the last episode we discussed the importance of time in acknowledgment

That cannot be stressed enough

Acknowledgment and Time go together

In this episode

We are going to examine this

“Now is the time for acknowledgment and

The time for acknowledgment is Now”

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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In this episode we are going to look at one key elements of Acknowledgment that people sometimes don’t think about

And that’s TIME

There are two aspects to time that I want to visit with you:

#1. It takes time for acknowledgment 

#2. There is no better time to acknowledge someone than now and now is the time for acknowledgment

Since I could probably talk forever about these topics 

They will be split between this and the next podcast.

So let’s jump right in.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Time

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Why is it important to be grateful for what we have?

To live with an attitude of gratitude?

In this episode, we will look at the very practical reasons for being grateful and then back that up with some research evidence showing the relationship between the Attitude of Gratitude and Success.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; 

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For the last few episodes, we have been discussing the Five Cs as found in the book Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results By Judith W. Umlas

These are the recipe for acknowledgment

The five Cs are:

  • Consciousness
  • Choice
  • Courage
  • Communication
  • And Commitment

In case you didn’t know this, Judith W. Umlas listens to each, and every podcast episode before it is published. While listening to the last episode Judy Umlas noted that I spoke of what an individual could do both for themselves, with whom they interact, and for organizations through teaching and presenting.

Those are all noble and valid ways to pass along the Grateful Leadership message. But is there another way to bring this to an organization?

Yes there is.

Can you imagine what could happen if a company put their efforts behind the Grateful Leadership culture?

And does this make a difference?

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Walter Robb; Whole Foods

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In this episode we are going to delve into the fifth of the five Cs - Commitment, and why this is so important.

Let’s review the recipe, otherwise known as the Five Cs as described in Judith W. Umlas’ book Grateful Leadership - Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results

You begin with the first C - Consciousness; the conscious realization that another person should be acknowledged

Then you move along to the second C - Choice; the choice to acknowledge that person. You know that you could choose to keep your acknowledgment to yourself, or choose to impact another’s life by letting them know that the world sees something about them that is outstanding

Then there is the third C - Courage; when one is speaking of Grateful Leadership and the Power of Acknowledgment, courage refers to the internal strength to continue along the path to acknowledging another person. It is the internal mental strength take that next step, especially when you don’t know how the acknowledgment will turn out.

Once you have realized how much courage you have within you, it’s time to move to the fourth C - Communication.

Communication all begins from the heart. Remember, if the acknowledgment is sincere and comes from the heart, you can’t go wrong

The fifth and final C is Commitment.

Why is Commitment so important? Because without it, the message will be lost

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Commitment

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In this episode we are going to delve into the fourth of the five Cs - Communication

And why this is so important.

Let’s review the recipe, otherwise known as the Five Cs as described in Judith W. Umlas’ book: Grateful Leadership - Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results

You begin with the first C - Consciousness; The conscious realization that another person should be acknowledged

Then you move along to the second C - Choice; The choice to acknowledge that person. You know that you could choose to keep your acknowledgment to yourself. Or choose to impact another’s life by letting them know that the world sees something about them that is outstanding.

Then there is the third C - Courage; When one is speaking of Grateful Leadership and the Power of Acknowledgment, Courage refers to the internal strength to continue along the path to acknowledging another person. It is the internal mental strength take that next step Especially when you don’t know how the acknowledgment will turn out.

Once you have realized how much courage you have within you, it’s time to move to the fourth C - Communication

Communication all begins from the heart. Remember, if the acknowledgment is sincere and comes from the heart, you can’t go wrong.

But HOW does one communicate it?

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; #MostMemorableAcknowledgment; #ArtofGratefulLeadership

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So what is courage?

According to Merriam - Webster’s On-Line Dictionary, courage is defined as: “mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty”

When one is speaking of Grateful Leadership and the Power of Acknowledgment, I believe courage refers to the internal strength to continue along the path to acknowledging  another person. It is the internal mental strength take that next step, especially when you don’t know how the acknowledgment will turn out.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Today I’m going to introduce you to Laura Moutal

She is a personal trainer and life coach from New York

She had an amazing chance encounter with our own Judith W. Umlas

That led her to The center for Grateful Leadership 

And being a guest on the Art of Grateful Leadership podcast

Let’s find out how she met Judy 

and the importance of Gratitude for a Life Coach.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Laura Moutal; personal trainer;

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When we talk about the 5 Cs from Judith W. Umlas’ book: Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results; We are referring to the steps taken to move along your Grateful Leadership journey.

  • The 5 Cs are:
  • Consciousness
  • Choice
  • Courage
  • Communication
  • Commitment

When I’m leading a session on Grateful Leadership the Power of Acknowledgment and I get to the point where we talk about choice and tell them, “this is the crucial point in the process. Choice is where the rubber hits the road.”

I don’t know if people realize the word “Choice” is there for a reason.

The word isn’t “decision”

You see, there is a difference between a choice and a decision.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Choice; Decision

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Remember the 5 Cs?

Today we are going to relate the first two Cs

Consciousness 

and

Choice

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Consciousness; Choice

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Today, we conclude our conversation with Stephanie Hanko, Senior Principal at CSG Government Solutions, Inc. and Grateful Leader

We pick up discussing How being a Grateful Leader takes conscious choice...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Stephanie Hanko

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In this episode, we continue our conversation with Stephanie Hanko

Stephanie is a Senior Principal at CSG Government Solutions, Inc.

She is a leader with broad impact over CSG practices, and has forged influential internal and external relationships, from smaller tailored projects to complex $200M business and IT projects.

She led development of CSG’s enterprise project management methodology and leads development of CSG’s service methodologies.

Stephanie is a Project Management Professional and Certified Scrum Product Owner.

The conversation continues with the importance of acknowledgment

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Stephanie Hanko

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In this episode, I introduce Stephanie Hanko.

Stephanie is a Senior Principal at CSG Government Solutions, Inc. and is a certified Project Management Professional and Certified Scrum Product Owner.

She has over 25 years of professional business experience.

This includes establishing and overseeing project management standards and Project Management Offices for individual and enterprise projects.

She has worked primarily on healthcare and human services businesses and information technology projects.

Stephanie has a unique competency in identifying and analyzing situations, projects, and teams and developing strategic solutions and corrective actions to stabilize at-risk projects.

She quotes a mentor as saying “Start your brain before you start your mouth.”

Throughout her career, that phrase has been a guiding principle to stop and listen first, think, and then consider what words will be impactful and needed.

This has led her to become a successful leader in guiding complex projects and organizations in meeting business objectives.

Her focus on acknowledgement and careful, honest, and sometimes hard communication brings about collaboration and individual, team, and company successes.

Stephanie states her mission as “helping people, teams, and clients be successful.”

Her primary topic for this Art of Grateful Leadership interview is:

“Acknowledging people who are often unacknowledged”

Let’s jump right in…

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Stephanie Hanko

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In this episode, we conclude the interview with Rich Sheridan CEO and Chief Storyteller at Menlo Innovations in Ann Arbor, Michigan

When we pick up the conversation, we are continuing our discussion around paired programming and its efficiency.

Let’s listen to why this is so important at Menlo Innovations

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

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In this episode, we continue our podcast series with Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations in Ann Arbor, Michigan

Rich's passion for creating joyful work environments led to his bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love. His recently released second book, Chief Joy Officer, will continue to prove that a positive and engaging leadership style is actually good for business.

Today, Rich will tell us about the fact that it’s all about people working with people and why Gratitude is necessary at Menlo Innovations.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

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Today, we begin a podcast series with Rich Sheridan, CEO and Chief Joy Officer of Menlo Innovations in Ann Arbor, Michigan

Rich became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better. Much better. He had to find a way. Why couldn't a workplace be filled with camaraderie, human energy, creativity, and productivity?

Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace. His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it.

His passion for creating joyful work environments led to his bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love. His highly-anticipated second book, Chief Joy Officer, came out December 4th and will continue to prove that a positive and engaging leadership style is actually good for business.

Here’s Rich Sheridan to speak about Joy in the workplace:

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Richard Sheridan; Menlo Innovations

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Over the last few episodes, we have heard Susan Parente tell us about Grateful Leadership and High Performance Teams, the fact that The Power of Acknowledgment can help SUPERCHARGE your team. Whether you’re practicing Agile/Scrum or Waterfall as a project management Methodology, or whether you’re working on a co-located or virtual team, Grateful Leadership and the Power of Acknowledgment is appropriate through all of these and is even needed more in virtual teams

Susan even brought up the concept of intentional acknowledgments. Where you, with intent, look for ways to acknowledge those people that are working on your team with you.

We all know that spontaneous is great, but sometimes it takes intentional commitment to reaching out to those people that you don't see all the time, be sure to reach out to the, acknowledging what they bring to the team and how valuable they are.

Since these episodes were recorded, I have had the chance to try something new. Under the tutelage of Judy Umlas, I have begun giving Grateful Leadership and the Power of ACknowledgment seminars. I gave my first one at my employer a couple weeks ago and it went over GREAT!

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Seminars

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Today, we are going to complete the conversation with Susan Parente

But before we get to the interview

I want to ask:

Do you realize that we are coming to the third anniversary of

the founding of the Center for Grateful Leadership?

On June 14, 2016 Judy Umlas founded the Center for Grateful leadership.

It can be found at www.gratefulleadership.com

Here is what it says right on the Center for Grateful leadership’s front page:

Collaborate globally with other Grateful Leaders, and those who want to become such leaders, to create a future filled with gratitude and appreciation!

Tap into the power of personal commitment and dedication by acknowledging people in an authentic, heartfelt manner.

Inspire your team and bring out the best in your people by dramatically increasing levels of engagement, productivity, and willingness to take initiative.

Since its founding, the Center for Grateful Leadership has grown to almost 1,000 members

We have monthly webinars with guest speakers

We have several regular contributors:

  • The Gratitude Connection by Don Officer
  • The Grateful Teen Weekly with Kendall, Kylie and Blair Seaman
  • Get the Right Attitude with Gratitude by Harry Waldron
  • The Art of Grateful Leadership Podcast, all of our previous podcasts can be found there
  • And much more.

Come and join our growing membership, sharing our Grateful Leadership journey

And Happy Birthday, Judy Umlas and the Center for Grateful Leadership!

Now back to our regularly scheduled program..

[I always wanted to say that on the air]

As I mentioned, we are concluding our conversation with Susan Parente

If you don’t know Susan, here is a little about her background:

She is a project engineer, consultant, speaker, author, and mentor who leads large complex IT software implementation projects, and the establishment of Enterprise PMOs. She has 20+ years of experience.

Her credentials include:

Numerous project management, Agile, risk management, and IT Security certifications, including: PMP, PMI-RMP, PMI-ACP, CSM, CSPO, PSM I, CISSP, RESILIA, CRISC and ITIL certifications, and she is a CMMI and ISO 9001 Practitioner.

Today we conclude our conversation with a discussion regarding Grateful leadership on Colocated and Virtual teams

Keywords: #IWorkForGM; Art of Grateful Leaders

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This is episode two of three in the series featuring Susan Parente

In this episode, Susan speaks to the importance of Grateful Leadership in both Agile teams, and Traditional teams.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Agile Teams; Susan Parente

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Welcome to the Art of Grateful Leadership podcast

In this episode I have the pleasure of interviewing Susan Parente

The last time Susan and I sat down, we spoke of Grateful Servant Leadership

Today we begin a conversation on Grateful Leadership and High Performance Teams

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Susan Parente; Servant Leadership; High Performance Teams

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The focus of this episode is one of the key points of Grateful Leadership, the difference between simple thanks, recognition and acknowledgment

Don’t get me wrong; Thanks, Recognition, and Acknowledgment all have their place in a well balanced appreciation paradigm within an organization.

In a world where people are leaving perfectly good positions and moving to another company because they don’t feel appreciated

These concepts are critical.

Let me repeat that:

People, good people, are leaving their position, even leaving their company because they don’t feel appreciated

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Thanks, Recognition, Acknowledgment

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In this episode we continue the conversation with Donald Officer on the topic of Positive Psychology and Grateful Leadership

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Donald Officer; Gratitude Connection; Positive Psychology

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Today I have the honor to talk to Donald Officer, regular contributor and author of the  Gratitude Connection for the Center for Grateful Leadership

He is an active member of both the Canadian Positive Psychology Association (CPPA) as well as the International Positive Psychology Association.

Come with me and learn more about Don and his passions...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;Donald Officer; Positive Psychology

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Welcome to the Art of Grateful Leadership Podcast

Did you ever walk into a situation that you thought would be horrible and walk out thanking the person or people for the experience?

Well, that happened to me today.

You see, my day job is a Senior IT Project Manager for a major Automotive firm and I just received two new projects, both kicking off in May.

My team and I had a chance to talk about the projects before the Senior Management Review and Approval Meeting this afternoon. I walked into the team meeting and began my presentation. Then it started...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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In my study of the Power of Acknowledgment, I’m always looking for a better, more powerful form of acknowledgment

You know: Bigger, Stronger, Faster!

But what I didn’t realize is that the best type of acknowledgment may be the most subtle form of all...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Welcome to the Art of Grateful Leadership Podcast

We are now headed into our 2nd hundred episode, or essentially, our third year of production

A couple days ago, Judy Umlas, always in the spirit to celebrate accomplishments brought me another recording that she received regarding the 100th Episode of the Art of Grateful Leadership.

It came from Don Officer the creative mind behind the Gratitude Connection.

I just listened to the recording and it really hit home for me bringing me to the edge of tears. 

Come listen to Don's message...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Learning; Continuous Improvement

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Does the Art of Grateful Leadership podcast make a difference?

This is always something on the mind of the host.

When Judy Umlas found out that we were heading to the 100th podcast she got very excited. And when Judy gets excited, it’s contagious

Let me give you some examples of what happens when Judy asked people about  the 100th Episode Celebration podcast.

Over the last week or so, a number of accolades have been received from the Art of Grateful Leadership listeners.

This podcast is filled with listener feedback.  Come in and listen...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Can you acknowledge someone at the point they first interact with you? Before you have really had any conversation or effect on you?

You probably do this more than you think.

What reminded me of this was an interaction with a chat person from Walt Disney World. She started the chat, before we did anything with her name and …” can I spread some pixie dust and make your stay enjoyable?”  The beginning of the interaction made you feel special, Got you thinking about what was on the horizon, about to begin.

We do the same thing when we see someone that we know will bring adventure or enjoyment into our lives.

Let's talk about this a bit...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Do you know that acknowledgment is a two-way street?

The art of accepting an acknowledgment should be practiced too.

It is simple, but as they say, simple is not always easy.

We are all Acknowledgment Ambassadors spreading the Acknowledgment Message and Its Importance in today’s world and, into the future. But each of us can feel uncomfortable in receiving an acknowledgment

Let's take a closer look at this...

Here's the link to the  Dale Carnegie Training of Michigan article quoted in this episode: 

http://www.dalecarnegiewaymi.com/2010/11/04/learn-to-give-honest-and-sincere-appreciation/

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Welcome to the Art of Grateful Leadership podcast.

One of the greatest aspects of being mentored is when the mentor looks deeply and gives the mentee a couple words to take their message to the next level.

Most of the time, it isn’t anything new, it’s just the right time to be heard again.

I had that experience this week when the author of The Power of Acknowledgmentand Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior ResultsJudith W. Umlas stopped me with just a few words.

What were those words?

Come in and listen ...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Teenagers

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Welcome to the Art Of Grateful Leadership

Today, we’re going to talk about my experience with the group of people in the world that I believe needs the most acknowledgment today.  Who are they?

Come listen in…

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Each of us has those people in our life that has made a profound impact on their career

Have you ever thought of acknowledging them?

I think I told everyone about the manager I acknowledged 20+ years after he fired me

People probably have two specific questions in their head:

  1. Why did you acknowledge someone for firing you?
  2. Why did you wait over 20 years?

Both of those are valid questions and both of them will have to wait for another podcast

Today I want to focus on a more recent management experience...

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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In my last episode, I mentioned that I recently had the privilege of Jury Duty

The case was not fun, as crime never is.

During my time on the jury I learned a lot about what human beings are capable of and at that time, I had a choice to make.

The choice to look for the good in the world, and to acknowledge it.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; The 5 Cs

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Welcome to the Art of Grateful Leadership Podcast

Acknowledgment can take place anywhere

Even in the Jury Room

Resulting from a trial

Let me tell you about it…

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Jury; Trial

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In this episode, I want to turn towards those that inspire us during hard times.

And, if you are from Detroit, you probably heard that some of us are heading into some hard times. You see, for those of us that are employed at General Motors,  there have been some white-collar layoffs taking place.

And that puts each and every one of us on edge

During these times, there  will always be those people that inspire others, no matter what the outcome. One of those people is my co-worker, Bonnie.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;GM Layoffs; Inspiration

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In this episode I want to turn things around a little bit...

I would imagine that most of the people listening to this podcast are the “Acknowledgers”

But I want you to think about the receiving end of Acknowledgment

I want to have you remember the last time you were the “Acknowledgee”

Why?

Because it’s time to remember the why.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Welcome the Art of Grateful Leadership Podcast

This was a hard podcast to put together

not because I’m not passionate about the topic

but that it hits close to home and it revolves around the topic of someone passing away.

Either way, I have found this to be very uplifting

and don’t take this wrong, I’m not happy the person is gone

its what happened along the way…

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Acknowledge people every chance you get.  This episode reinforces this thought.  You never know when you won't see someone again.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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Today we have a guest podcast Host, Susan Parente

I Interviewed her in September of 2018 for the podcast and she wanted to share some of her experiences with you, the Art of Grateful leadership listeners

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Susan Parente

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There are some times when you just can’t help acknowledging someone.

There was just such a day recently.

We were coming to the end of the year and there are a number of initiatives that need to be completed so everyone can head into the holidays with relaxation on their mind

One of these was an initiative with visibility all the way up to the top executive in the department

There were six applications that needed to be brought up to corporate standards before the end of the year.

We started this initiative in April and everyone looked at the goal and rolled their eyes.

It was a massive undertaking few people thought we could achieve.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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In this episode, we have a very special guest podcast host, Ms. Judith W. Umlas, the founder of the Center for Grateful Leadership

Let us listen to Judy as we round out 2018 and head into 2019…

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;

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In this episode we are going to add more to our discussion on

Employee Engagement and Acknowledgment

In a January 4, 2018 Forbes article, Mike Kappel, wrote about employee engagement.

The article is entitled:

How To Establish A Culture Of Employee Engagement

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL;