What We Cover In This Episode:
Quotes:
“Total registrations is one thing to look at, but utilization is actually how many people are coming to the class that you allow in. So, if you said that 10 people can come to class, how often are you hitting that 8, 9 or 10 number?” [Nick, 3:21]
“I want to say the number you’re looking to hit is around 80 percent [for class utilization]. If you’re constantly hitting 100 percent and have a waitlist, it’s time for some sort of expansion, but if you’re not hitting 70 or 80 percent overall, it’s time to really dig into those individual class slots and figure out which classes are bringing you down.” [Nick, 4:45]
“Your class schedule is just a science experiment, and you can only test one thing at a time. So if you see that a session time is doing poorly, the variables are the time, the class, and the instructor.” [Nick, 9:45]
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