What We Cover In This Episode:

  • The key indicators that signal your business is ready for a manager, moving you from being the bottleneck to stepping back and focusing on growth [3:36]
  • Some of the red flags that will indicate it is not the right time for you to hire a manager [10:36]
  • Actionable advice on finding the right leader who will multiply your impact, not just manage your current chaos [14:16]
  • The way that listing specific daily, weekly, and monthly responsibilities prevents confusion and ensures you hire a manager who manages, not a co-owner who creates [16:10]
  • How to approach using a 90-day trial phase for the new hire [18:58]
  • What you can do to empower your manager and track their effectiveness [19:58]
  • Mastering the "Slim Team Model" and the essential tactics for success when your studio is owner-operated [20:34]

Quotes:

"If you bring someone on, and they don't have a playbook, you are not bringing on a manager you are bringing on a co-owner." [Nick, 11:17]

"Give your instructors a career. Give your manager a career. The more invested they can be in your business, the better work they are going to do. If they're managing four jobs and you're just one of them, it's going to feel like it's their fourth job." [Nick, 13:04]

"Some people are phenomenal followers/assistants, and the second you put them into a management position or role they will crumble, because it is not who they are, it's not how they operate, it's not where they thrive." [Megan, 14:58]

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