Technology and Supply Chain Director at Ann Summers, explores how the retailer is moving from complexity to composability. She explains why simplifying architecture, modernising legacy systems and adopting modular platforms is essential for agility, innovation and delivering consistent omnichannel experiences. Simon Spencelayh, Managing Diretor, ecommerce at Robert Dyas, brings a data‑science perspective, discussing how retailers can use AI‑driven decisioning to optimise availability, reduce waste and improve store execution. Simon highlights the shift from reactive processes to predictive, insight‑led retailing. Mitchell Vergeer, Headof Retail at Axel Arigato, closes the episode with a view on the future store, from real‑time analytics and intelligent shelves to AI‑powered forecasting and agentic workflows. Mitchell outlines how retailers can build the foundations for connected retail and why the next wave of innovation will blend automation with human‑centric design. A wide‑ranging, insight‑packed finale capturing the realities of modern retail, where resilience, transparency, personalisation and intelligent automation must all work together to deliver the connected store of the future.