Fresh from the Polar Vortex (talk about weather drama) we will be discussing where drama comes from, how to manage it, and why it's part of a perfectly designed system.

Highlights:

• Where drama comes from (it's not where you think) (3:04)
• Why traditional approaches don't work (3:56)
• How we give teens the exact tools to hurt us the most (10:30)
• How it's all part of a perfectly designed system (14:24)