The evolution of communication tools, learning, and participation within a technology-driven classroom -Learner engagement, success, and performance in online, blended, or technology-facilitated settings -Communication tools available today and when to use them --What form of communication do you use and when? --What is appropriate? Considerations based on audience, content, message, and preferences -Six key areas that affect participation in online learning from the Ching Kuo Institute of Management and Health