Have you ever heard these comments?

“The implementation was flawless; we fell down in the execution.” “No one stopped to consider the level of disruption this change would inflict on our people and operations.” “There was no contingency in the schedule for course correction or performance management.” “I didn’t know how to help my team through this change.” In Pattie's speaking and coaching practice, she hears these comments all the time; and always after the fact. Too often when we embark on re-organizations, mergers / acquisitions, system implementations or even just changing the office lay-out, we forget to plan for the inevitable disruption to the way we do our day-to-day work.

Rick will interview Pattie Vargas and hear some of her strategies and tips on successful change management. Listen in to hear insightful comments to managing on all too often missed opportunity!