In this week's podcast QCon chair Wesley Reisz talks to Randy Shoup. Shoup is the vice president of engineering at Stitch Fix. Prior to Stitch Fix, he worked for Google as the director of engineering and cloud computing, CTO and co-founder of Shopilly, and chief engineer at Ebay.
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Notes and links can be found on http://bit.ly/randy-shoup-podcast
Data Science and Stitch Fix
1m:57s - Stitch Fix re-imagines retail, particularly for clothing. When you sign up, you fill out survey of the kinds of things that you like and you don't like, and we choose what we think you're going to enjoy based on the millions of customers that we have already. And we use a ton of data science in that process. 3m:00s - That goes into our algorithms and then our algorithms make personalised recommendations based on all the things we know about our other customers... there's a human element as well: we have 3,200 human stylists that are all around the United States and they choose the five items that go into the box [of clothing]. 3m:29s - What we like is that this is a combination of art and science. Modern companies combine what machines are really good at, such as chugging through the 60 to 70 questions times the millions of customers, and combining that with the human element of the stylists, figuring out what things go together, what things are trending, what things are appropriate... Humans are much better with the machines, and the machines are much better with the humans. [...]
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