In this episode, JoDee and Susan discuss patient advocacy with Lauren Winans, CEO and Principal HR Consultant for Next Level Benefits.

Topics include:

• What patient advocacy is and how it shows up in daily life
• Why it's important for employees to advocate for themselves in healthcare situations
• What employers can do to support advocacy and enhance its impact
• Outcomes that can be achieved through effective championing of patient advocacy
• Lauren's advice for creating more joy at work

In this episode's listener question, we're asked about balancing the HR workload. In the news, we discuss a survey about perceptions of office buzzwords.

Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-165-patient-advocacy-for-employees/

A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-165-patient-advocacy-for-employees/

To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/

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