In this episode, host Randy Goruk has an insightful conversation with author Amanda Kenderes, Ph.D. They discuss how the content of her work, and her book on ‘Talk Types’: How What We Say Reveals Who We Are, can help leaders be more effective communicators.

In this episode you will learn:

  • The 'Talk Types’ framework and how you can identify (and use) them in the workplace.
  • The most challenging aspect of the ‘Talk Types’ framework.
  • How this framework applies to the many communication gaps in the workplace.
  • How you can identify your own communication style.
  • How to adjust your ‘Talk Type’ style to lead a team with varying ‘Talk Type’ styles.
  • How to resolve communication breakdowns in working relationships.
  • How leaders tailor their communication style to different stakeholders, from employees to clients.
  • The practical steps to start applying the "Talk Types" framework in your organization.