The smart folks at RSW/US recently surveyed agency owners and marketers to understand their outlook for 2021.

Chip and Gini dig into the data -- and they don't like a lot of what they saw. They believe there is a significant disconnect between the agencies and their clients.

The pair look at some of the highlights from the report, but you can download your own copy from the RSW/US website: https://www.rswus.com/survey/2021-rsw-us-new-year-outlook-report-available-now/

Chip and Gini will also be panelists along with Drew McLellan of the Agency Management Institute at the RSW/US Agency New Business Virtual Conference in February. More info here: https://conference.rswus.com/