1. Personality type vs personality traits a. Example: introversion and extroversion b. The importance of this difference in selection

  2. Mistakes and Reactions vs Reponses to mistakes a. What are mistakes? b. Reaction vs. response - Mind the gap! c. Implications for managers d. Implications for all of us

  3. What I'm reading now… a. WHEN - The Scientific Secrets of Perfect Timing by Daniel Pink