Restaurant delivery expert Peter Backman - the brains behind thedelivery.world and The Delivery Prophets - discusses the differences and similarities between food delivery and parcel delivery.

  • The difference between restaurant delivery and grocery delivery
  • Why restaurant delivery is not a new thing
  • Technology and delivery aggregators changing restaurant delivery
  • Importance of timeliness to restaurant delivery
  • Delivery problems in meal delivery
  • How delivery aggregators are using tech to upend restaurant delivery
  • Ability to plan last mile deliveries
  • Batching of orders
  • Timeliness of meal delivery
  • La Poste delivering meals, and planned meal delivery
  • Consumers tracking orders and deliveries
  • Delivery pricing and menu pricing
  • Restaurant delivery companies struggling to make a profit
  • Fees, food prices, up-selling, and other ways to fund delivery
  • Delivery costs and impact on restaurant profitability