Miloš Zlatković (Mily Technologies), Erik Wilhelm (Kyburz), Gordon Steward (The Information Factory), and Jorn Spiertz (Shiptimize) discuss delivery technology. This special episode was recorded at the OMNIC stand at Parcel+Post Expo 2025. Miloš Zlatković, Founder & CEO at Mily Technologies, covers practical applications of AI in the postal, delivery and last mile space: * Moving fast with the right data set * Using AI to select OOH delivery partner locations * Leveraging publicly available data

Erik Wilhelm, Head of Research at Kyburz, discusses electric delivery vehicles:

• Factors driving interest in electric delivery vehicles
• Trend towards carrying greater parcel volumes in EVs
• Increase in battery capacity
• Experience with Swiss Post in battery life
• Customising to different local operating environments

Gordon Steward from The Information Factory discusses analysing delivery costs:

• Understanding direct and indirect costs in parcel networks
• Updating underlying costs
• Identifying and analysing potential cost savings

Jorn Spiertz, co-founder and COO at Shiptimize, covers shipping technology, inclyding:

• Automating delivery solutions
• The post-purchase experience
• Understanding e-commerce marketplaces