Bloq.it CRO João Lopes on finding locations for parcel lockers, maximising parcel locker usage, e-commerce returns, drop-boxes, secondhand marketplaces, and more.

  • Priorities for setting up a parcel locker network, in particular proximity
  • Analysing customer behaviour to determine locker locations
  • Understanding why some parcel locker locations won't work
  • Autonomous parcel lockers, including batteries and solar power
  • Maximising parcel locker usage, including e-commerce returns
  • Drop box solution and dealing with non-standard return parcels
  • Monitoring and clearing drop boxes
  • Drop boxes in parcel shops (PUDO points)
  • Busting queues and improving customer experience
  • Second hand marketplaces and parcel lockers
  • Bringing hardware and software expertise to parcel and postal operators