Bloq.it CRO João Lopes on finding locations for parcel lockers, maximising parcel locker usage, e-commerce returns, drop-boxes, secondhand marketplaces, and more.
- Priorities for setting up a parcel locker network, in particular proximity
- Analysing customer behaviour to determine locker locations
- Understanding why some parcel locker locations won't work
- Autonomous parcel lockers, including batteries and solar power
- Maximising parcel locker usage, including e-commerce returns
- Drop box solution and dealing with non-standard return parcels
- Monitoring and clearing drop boxes
- Drop boxes in parcel shops (PUDO points)
- Busting queues and improving customer experience
- Second hand marketplaces and parcel lockers
- Bringing hardware and software expertise to parcel and postal operators