Being a captain in the United States Army Reserve prepares you more than you might think to become Miss USA.

Whether you’re an experienced leader in a new leadership role or brand new to leading others, you may be feeling a little uncertain.

The wrong way to go into a new leadership role is not to listen at all and change everything all of a sudden.

The right way...? It’s nuanced, but you can do it.

That’s why we sat down with Naphtali Hoff about his transition from education leadership to leadership coaching--to hear the lessons from his book, Becoming the New Boss, that he wishes he had when he was a new leader.

“The challenges to a large degree are universal,” Naphtali said. “The idea of understanding what you're getting into and building relationships is frankly what leadership is all about.”