This training module is the follow up to the Training Podcast on Leaving a Voicemail. http://bit.ly/2D0WvV1  

In this training module we focus on how to create a conversation when your student actually answers the phone.  Remember that if we fail to have a plan, then we plan to fail.  This Training Podcast lays out a format that may help you be better prepared to provide a meaningful and great student experience. The purpose of setting an appointment is to have the appointment show up.  
In this episode the listener is provided a step by step layout on how a properly move the conversation to a point of the student asking for your help, as they see you as the professional that can help them get closer to their work goals.