Beginning with an explanation that he "doesn't go anywhere without an invitation," this 23-minute excerpt from a 1990 presentation by Dr. Deming includes his thoughts on the following topics: 1. Hard work and best efforts 2. Role of automation 3. How to plot points 4. The scarcest items in all the world 5. Missing ingredient - Profound Knowledge 6. Deming's second theorem 7. Efforts guided by instinct 8. Forces of destruction 9. Monopolies 10. Irving Langmuir 11. Management by Results 12. Special causes and common causes 13. How is management going to learn? 14. Work standards 15. Management by Imposition of Results (MBIR) 16. Job of a leader 17. 3 sources of power