In this episode of "Playbook for Performance," Shawna Corden dives into the intricacies of performance management. Far from being a dreaded task, Shawna explains how setting clear expectations can transform this process into a seamless part of leadership.
Episode Highlights
Understanding Performance Management:
Setting clear expectations for your team.
Differentiating between job descriptions and position plans.
The Importance of Expectations:
Aligning work with how it should be done and deadlines.
Ensuring mutual understanding of tasks using metaphors like "paint the shed."
Managing Time and Projects:
Balancing workload throughout the year with pie charts and forecasting.
Addressing busy seasons and planning for personal and professional time.
Development Opportunities:
Focusing on strengths over weaknesses.
Utilizing mentoring and setting SMART goals for clarity and success.
Tracking Progress:
Regular check-ins and feedback.
Keeping detailed notes on individual progress.
Handling Underperformance:
Assuming positive intent and offering support.
Identifying capacity versus capability issues and providing necessary resources.
Resources:
Contact Shawna Corden: shawna@shawnacorden.com
Shawna’s book on conflict resolution and teamwork strategies
Next Episode Preview:
Topic: Diversity and Inclusion
Focus: The importance of diversity of thought in enriching teams and improving business outcomes.
Takeaway: Performance management is about setting clear expectations, fostering growth, and maintaining regular communication to ensure team success.