Employee experience is the sum of all the touchpoints you have with your employer organization — which equals millions of touches.
Why, then, have 40% of managers not even checked in on how their employees are doing during the pandemic?
In this episode, I interview Gil Cohen, Founder at Employee Experience Design, about intentionality in crafting the employee experience.
What we talked about:
How to design for the 8 aspects of employee wellness
Why employee experience starts before hiring process
How an investment in EX as an investment in your bottom line
Why intentionality matters in designing EX
Where the best place in your organization is to start an EX initiative
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