Employee experience is the sum of all the touchpoints you have with your employer organization — which equals millions of touches.

Why, then, have 40% of managers not even checked in on how their employees are doing during the pandemic?

In this episode, I interview Gil Cohen, Founder at Employee Experience Design, about intentionality in crafting the employee experience.

What we talked about:

  • How to design for the 8 aspects of employee wellness

  • Why employee experience starts before hiring process

  • How an investment in EX as an investment in your bottom line

  • Why intentionality matters in designing EX

  • Where the best place in your organization is to start an EX initiative

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