The hustle and bustle of Christmas shopping is in full swing and a lot of purchases will be made online. But what do you do if someone gives you an online gift and you need to return it? It may be difficult or impossible.

Today, we're talking to Jill Emanuel. She's a certified financial coach with Fiscal Fitness. She's been helping consumers to save money and navigate through complicated topics for years. She has all the do's and don'ts of returning holiday purchases successfully.