Today it’s just me and I’m going to be talking about why serving your clients and customers is so important. Of course, this is the basis for the entire podcast, but I wanted to talk about why I think it’s important and how I came to that conclusion in my own business.

Topics Discussed:

• Why a business with great customer service draws you in
• Why the clients are the basis of your business
• Why serving well needs to come before making a profit
• How to balance serving well and setting boundaries
• The types of boundaries to set and where to share them
• Finding an area of service to focus on

Resources Discussed:

• Dubsado