Gwen Bortner is a workshop facilitator, speaker, virtual fractional COO, and operational strategist. She focuses on improved business operations utilizing her GEARS framework and works with coaches and consultants to build sustainable, scalable, or sellable businesses. Gwen has worked in consulting for many years, from working for Ernst & Young to being a professional knitting instructor. Whatever role she is in, Gwen is a natural educator and approaches every situation as an opportunity to share knowledge and learn in the process.
Today, Gwen shares what she does as an operational strategist and the types of businesses she helps. She reveals why the best operational systems for your business will depend on your goals and discloses the essential skill all coaches need for a profitable business. Gwen also discusses the assessment tools she uses to find where clients need her help and her new methods for helping business owners with effective quarterly planning.
“You shouldn’t be trying to look at the future until you’ve figured out what you can learn from the past.” - Gwen Bortner
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