Mike Montague interviews Kristen Cox, a former government official and management expert, on How to Succeed at Making Real Progress. Kristen is a co-author of Stop Decorating the Fish.    Find the book and podcast at: https://www.stopdecoratingthefish.com/  * The best attitude, behavior, and technique on how to succeed at making real progress * Make sure you spend your time fixing the customer’s problem * Who is your primary customer, and what is their need? * Give before you get * Not all problems are worth fixing, you may just need to redefine the problem * Simple is hard; complex is easy * Avoid the “Seductive Seven” * Use constraints management * You can measure too much, and it just becomes noise

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