A leading expert on cultural audience behavior, Alan Brown returns to "creative:impact" after his first appearance in April 2020 just weeks after COVID-19 shut down cultural venues. He announced then that he was launching the Audience Monitor Outlook, a study of COVID’s impact on audiences and when they would comfortably return to cultural venues. He gives an update on his findings to "creative:impact" host Deb Polich of Creative Washtenaw.