Our special encore guest today is Mark Faust. He is an expert on growth strategy, sales, and performance improvement. For the last 27 years, Mark has run Echelon Management, a growth consulting firm. He is an advisor on company boards and he has conducted hundreds of sessions for dozens of the worlds largest companies including John Deere, Apple, Bayer, IBM, P&G, and over four dozen third-generation family owned companies and many start ups.

What you’ll learn about in this episode: * How growth is an aspect of strategy * How all growth happens through relationships * The benefits of reading “High-Growth Levers” together as a company * Having quarterly depth interviews with your customers to nurture relationships * The importance of asking your customers how you can help them grow * Why the two core functions of business are marketing and innovation * How success is a combination of defining the direction and the journey towards the path * How management can intensify focus * How to pivot from your competitors and leverage your positioning to gain an advantage * Why you need to be improving yourself to be a better mentor to others

Ways to contact Mark: * Website: www.highgrowthlevers.com * Book: “High-Growth Levers: How the Turnaround Mindset Propels Your Company” * Twitter: @MarkFaustSr * Phone: 513-621-8000