Our call-in question this week comes from John, a manager in Washington. John's dealership has been doing well lately, but the owner of the store is rough with him regardless, and John can only take so much abuse. Chris and Christian recommend having a frank 1-on-1 conversation. John needs to be as transparent; it feels like no matter what he does, it's never good enough. The owner and the manager need to be on the same page and working towards the same goals, or else the issue will only get worse. Watch the full video for Chris' tips on framing the conversation. 

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