The First Six Visits Are the “Danger Zone”
Many patients drop out early before experiencing the real benefits of chiropractic care.

Track Your Safety Index
Measure how many new patients reach their first re-exam to evaluate retention.

Avoid Common Retention Mistakes

• Celebrating early symptom relief as “done”
• Not explaining the next phase of care
• Treating missed visits casually
• Failing to explain retracing during healing
• Making patients wait too long

Use the Three-Way Handoff
Doctor, CA, and patient confirm the care schedule together after the report of findings.

Build Loyalty Through Personal Connection

• Greet patients by name
• Celebrate progress
• Call patients after their first adjustment

Next Steps📞 Book a free strategy call with Dr. George Birnbach to learn how to improve patient retention and build stronger systems in your practice: https://myfivestar.com/work-with-us/

🎟 Join us live in Chicago for our 2-day seminar: Too Many New Patients
March 21–22 — Learn the exact systems successful practices use to generate consistent new patients and stronger retention: https://myfivestar.com/in-person-seminar/

🎧 Subscribe to the Successful Chiro Podcast for more practical strategies to grow your chiropractic practice.

Note: This episode of The Chiropractic Deep Dive was produced using AI-generated voices to help us share Dr. Noel Lloyd’s training insights more frequently and efficiently with the chiropractic community.