The Future of Insurance: Industry Leaders: Recent Episodes

Majesco

Welcome to Majesco’s Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance.

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Adrian Jones joins Denise Garth for a riveting discussion on the new areas of innovation for insurers, current market conditions impacting M&A, where the next wave of insurance will take us, opportunities in data & analytics, and advice for traditional insurers.

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Majesco’s Denise Garth is joined by Capgemini’s Celeste Good for a conversation on the complexities of billing, customer expectations for digital billing and different payment options, reward points as a new level of competitive differentiation, and the components of the technology platform.

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Denise is joined by Insurance Solutions Group’s Stephen Applebaum in this latest episode of The Future of Insurance: Industry Leaders to discuss the center of the digital customer relationship—claims. They’ll explore how and why claims operating models are changing, the role of data & analytics, exciting areas emerging in risk resilience, how loT is changing the customer experience and the new era of claims replacement. 

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Majesco’s Denise Garth welcomes Pat Davis, Majesco’s SVP & GM of Data & Analytics, to discuss the growing focus on data and analytics for insurers. We’ll explore how machine learning and AI are changing insurance, opportunities and challenges in using data, what defines a next-gen solution, the evolution of underwriting and data, and where you should start your journey to decoding the data. 

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Denise Gath is joined this week by Jim Dwane, CEO, U.S. of bolt, to discuss meeting the customer at the intersection of commerce and risk. They’ll explore democratization of distribution, embedded insurance, prioritizing a technology foundation, the value of exchanges, and the power of partnerships. 

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EvolutionIQ’s Michael Saltzman joins Denise Garth for a conversation on DI claims and absence management, how AI is impacting insurers, the next wave of data and analytics, looking for talent outside of insurance, and the importance of partnerships. 

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Majesco’s Denise Garth is joined by NextShield’s COO Chris Frankland for a new episode about the implications for insurers using technology in an interconnected world, opportunities for insurers to integrate financial wellness, why it is imperative to more to embedded insurance, and the next technology trends that could keep you at the leading edge.

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Join Majesco’s Denise Garth and Capgemini’s Kelly Reisling for a discussion on pain points in underwriting today, gaps between today’s capabilities and those needed in the future, investing in underwriting workbenches, loss control and the future of underwriting.

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Join Denise Garth and PLM’s Erin Selfe for a deep dive on loss control. This podcast covers how the shifting risk environment is impacting insurers, how to cost effectively look at the broader portfolio to assess risk, how technology can help you focus on high-risk areas, and how loss control can add value to the insurer-customer relationship.

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Join Majesco’s Denise Garth and Allstate’s Peggy Klingel as they explore what the new era of insurtech looks like! From the growing needs of customers and the demand for digital, to the importance of platforms for innovation and moving to a multi-channel world.

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Majesco’s Denise Garth is joined by Capgemini’s Samantha Chow for a podcast focusing on shifting your business to be more customer-centric, keeping pace with new demands, and why insurers need to invest in technologies to accelerate their transformation.

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Join Denise Garth and Deloitte’s Conrad Sheehan for an all-new podcast that explores the world of billing and payment. This evolving landscape opens the discussion to how customer expectations are shaping alternative payment methods such as Venmo, and the best practices for providing customers with real-time feedback.

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Join Majesco’s Chief Strategy Officer Denise Garth and AGIA’s President and CEO Chris Burke for a new podcast on how to form a business strategy for change, how customers are changing for affinity business, and what should be considered in a digital roadmap.

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Majesco’s Denise Garth is joined by Physician Mutual’s Bob Gunia to discuss the development and launch of Physician Mutual Pet Insurance to help meet the growing demands of customers.

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Join Denise Garth for a new podcast with Craig Welsh from Westfield on how to support a multi digi-channel world, meeting the needs of distribution and how that determines competitiveness and growth, and how customer demographics are reshaping the multi-channel view.

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Majesco’s Chief Strategy Officer Denise Garth is joined by MunichRe’s Senior Vice President Innovation Executive Arlene Kern for a discussion on changes in risk management and how it influences the industry, emerging technology trends and what insurers need to do to prepare for innovation.

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Join Majesco’s Denise Garth and PwC’s Melissa Card for a discussion on the challenges with expanding channels and compliance requirements complexity, and how next-gen distribution management technology comes into play to help insurers.

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Join Majesco’s Denise Garth and EPAM Systems’ Gail McGiffin as they discuss what the future holds for underwriting. Listen as they dive into the importance of data and digitalization to help insurers innovate and transform their business!

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Tune in to our latest podcast featuring Kyle Caswell, Chief Revenue Officer at Earnix, for a discussion with Denise Garth on pricing and rating for underwriting, telematics insurance, how to make insurance personalized and transparent, and opportunities for innovation.

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Join Majesco’s Chief Strategy Officer Denise Garth and CyberCube’s Head of Client Management & Technology Services Ross Wirth for a discussion on rethinking data sources, helping insurers to innovate and provide value, and the challenge of having access to enough data for AI/ML algorithms.

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Majesco’s Chief Strategy Officer Denise Garth is joined by MMG Insurance Company’s Chief Information Officer Stacy Shaw for a podcast on their digital transformation journey, how crucial data is in the digital age of insurance, and how machine learning and AI are changing the insurance industry!

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Listen in on a new conversation between Majesco’s Chief Strategy Officer Denise Garth and Foresight’s Chief Insurance Officer Emilio Figueroa on emerging opportunities to innovate workers’ compensation and key areas for future growth!

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Join Majesco’s Denise Garth and PwC’s Kanchan Sukheja and Sudhakar Swaminathan! This week we will discuss how transformation is a continuous initiative for future growth and how it will ultimately lead you to become a next-gen digital leader.

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Join Majesco’s Denise Garth and KPMG’s Mike Adler for an all-new discussion on innovative digital solutions and the opportunity for growth in the commercial and specialty lines segment.

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Join Majesco’s Denise Garth and PwC’s Melissa Card for a discussion on mitigating risks in three key areas and creating new value by insurers for their customers.

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Join Majesco’s Denise Garth and special guest, Shane Canfield, CEO, WAEPA, for a discussion on growth, customer satisfaction, profitability, and competitive dominance.

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Join Denise Garth for a new podcast featuring Deloitte’s Abhishek Bakre, Senior Manager, Strategy, and Santosh Kutty, Principal, for a discussion on modernizing disability insurance and absence management to achieve profitability and customer satisfaction.

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Join Denise Garth for a new podcast featuring Deloitte’s Abhishek Bakre, Senior Manager, Strategy, and Santosh Kutty, Principal, discussing changing customer demographics, absence management, and bundling with disability and leave products.

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Join Denise Garth along with featured guests Rima Safari, Partner at PwC, and Mark Rosenthal, Managing Director at PwC as they discuss the need for absence management in a shifting marketplace and why insurers should offer it to stand out from the competition.

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Join Denise Garth for an all-new podcast featuring PwC’s Haley Wellener and Luke Suczewski to discuss accelerating your digital transformation and how to gain a competitive advantage with integrated disability claims and absence management.

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Join Denise Garth for a conversation with PwC’s Sundeep Thakkar and Scott Busse on the challenges in leveraging data and the importance of moving to the cloud.

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Join Denise Garth for an all-new podcast featuring Vantage Risk’s Gail McGiffin where they discuss what are the underlying drivers in commercial/specialty lines segment, how data is driving the evolution of underwriting, and insights in how to change your mindset to achieve speed to market.

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Join Denise Garth for her latest discussion featuring NFP’s Head of Innovation Mark Rieder on challenging the traditional voluntary market operating models, new technology trends and the role of innovation.

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Join Denise Garth with PwC’s Manager Derek Gale and Director Bonnie Majumdar, as they discuss how carriers must have the right mixture of technology and flexibility in their operating models to adapt to change and meet the needs of their customers.

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Join Majesco’s Denise Garth for a discussion with Managing Director, Ajay Radhakrishnan and Senior Manager, Ahmed Abdul-Wali from Deloitte Consulting on the importance of taking a customer first approach and upgrading to next-gen core billing.

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Tune in for a conversation featuring PwC’s Juneen Bellknap Kirk and Majesco’s Denise Garth about how insurers can meet the needs of customers and producers, support a multi digi-channel world, and more!

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Listen in to our latest discussion with Nicole Lapka, Director at PwC, and Denise Garth, Chief Strategy Officer at Majesco, on how to create that next-gen experience for digitally native customers.

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Tune in to hear Majesco’s Chief Strategy Officer Denise Garth and Deloitte Consulting’s Senior Manager Ahmed Abdul-Wali discuss what is required for next-gen billing today and how insurers need to adapt new billing and payments solutions.

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Join Denise Garth, Chief strategy Officer at Majesco, and Bryan Falchuk, Founder and Managing Partner for Insurance Evolution Partners, in discussing his latest book, “The Future of Insurance: From Disruption to Evolution, Volume II”.

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Tune in as Abhishek Bakre, Senior Manager, Strategy and Mark Yoest, Managing Director at Deloitte Consulting LLP join Chief Strategy Officer Denise Garth to discuss new innovative products created to support changing demographics in a post-covid world.

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Listen in to Chris Cheatham, Vice President Product, Insurance Intelligence of BOLD PENGUIN and Denise Garth, Chief Strategy Officer, Majesco, discuss changes in the insurance industry and opportunities to supercharge your data analysis efforts.

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Join Denise Garth, Chief Strategy Officer, Majesco and Brad Denning, Advisory Services Principal, PwC, for a discussion on the Distribution Management Model and how it can help insurers shape their strategy.

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In part 2, David Schmitz and Abhishek Bakre of Deloitte discuss the push to digitalization to meet the needs of customers.

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Listen in as David Schmitz, Director, and Abhishek Bakre, Senior Manager, Strategy, of Deloitte Consulting LLP join Denise Garth, Chief Strategy Office of Majesco, to discuss how insurers are adapting to the impacts of Covid-19 on business operating models.

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Ron Glozman, Founder & CEO of Chisel joins Denise Garth, Chief Strategy Officer at Majesco to discuss the role of AI and machine learning in insurance and how insurers can leverage these new technologies to innovate and provide value back to customers.

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Ann Dieleman, Executive Director for PIMA joins Denise Garth, Chief Strategy Officer of Majesco to discuss how organizations are currently engaging with customers and the importance of adopting new technologies and strategies to meet their needs.

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In this second part, Karlyn Carnahan, Head of Insurance, North America at Celent discusses which next generation technologies are key to thriving in today’s digital era of insurance.

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Hear from Karlyn Carnahan, Head of Insurance, North America at Celent as she joins Denise Garth, Chief Strategy Office of Majesco to discuss how today’s insurers are becoming the architect to orchestrate today’s digital capabilities.

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Hear from Denise Garth and Minh Tran as they discuss the importance prioritizing innovation plans in today’s business strategies.

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Hear from Denise Garth and Bryan Falchuk as they discuss the latest technology disruptors and how they’re impacting consumer behaviors.

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Denise Garth talks with Seth Rachlin, Chief Innovation Officer for Insurance at Capgemini about how innovation is driving today's digital insurance transformation.

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Denise Garth speaks with Chad Hersch of Capgemini as they continue to work together to help the L&A Individual & Group Benefits insurance segment accelerate their transformation.

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Denise speaks to Charlotte Halkett, Chief Commercial Officer at Bought By Many, an innovative InsurTech pet insurer about the evolution of insurance driven by InsurTech, innovation and customer needs.

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Denise speaks with Chris Cheatham CEO of RiskGenius about the future of insurance – policy language, forms and transparency.

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Denise Garth speaks with InsurTech founder, Stacey Brown about the impact InsurTech has had on the insurance industry the last 5 years and how current events will impact InsurTech and insurance, providing new opportunities for the future of insurance.

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Denise Garth talks with Désirée Mettraux, CEO of classic car insurance specialist OCC Assekuradeur GmbH in Germany about Driving innovation and transforming traditional business models to meet a new era of insurance – with technology, ecosystems and platforms.

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Denise Garth talks with fellow Top 50 InsurTech Influencer Sabine VanderLinden, CEO of Startupbootcamp InsurTech on how InsurTech, shifting demographics, changing risks and technologies are reshaping insurance for a new digital era.

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Denise garth talks with fellow Top 50 InsurTech Influencer Nigel Walsh from Deloitte on how InsurTech and emerging technologies are reshaping insurance faster than many realize.

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Denise Garth talks with Vivian Li from Avanta Ventures on InsurTech, its impact on the insurance industry and how they look at startups for investment.

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Denise Garth talks to Jay Weintraub, Co- Founder & CEO, InsureTech Connect, about how InsurTech has evolved and impacted the insurance industry and where they see insurance leaders responding to these trends for the future.

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Majesco’s Denise Garth and Insurance Futurist David Smith discuss the changing nature of risk, and why the onus is on insurers to create personalized, life-moment risk coverage that takes into account the new technologies and real-time data that people are using to measure and even avoid risk.

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In Part 2 of Denise’s conversation with Futurist David Smith, they discuss how AI and the internet of things with smart homes, biometrics and even nano technology are creating new sources of data that’s forcing the industry to reimagine insurance offerings and business models. More importantly, they have tips for insurers to prepare for and harness this disruption.

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Denise Garth and Chip Bacciocco talk about the future of independent insurance agents in a world where the customer sets the terms.

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Denise Garth talks to Dr. Robin Kiera about the outside-in perspective InsurTechs and other partners are bringing to the industry, the big bets being made on on-demand insurance with autonomous vehicles, ridesharing, and technologies that create truly unique digital customer experiences – and the impact for insurers and reinsurers in Europe and in the U.S.

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In Part 2 of Denise Garth and Rob Galbraith’s Future of Insurance conversation, they talk about insurance regulators’ shifting focus, innovation as a discipline, and creating a vision to survive and thrive during paradigm shift – to seamless, integrated, real-time insurance leveraging drones, AI, and all the exciting new technology that makes working in this industry more exciting than ever before.

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In Part 1 of Rob Galbraith and Denise Garth’s Future of Insurance discussion, they talk stormchasing, the science of insurance, the latest in InsurTech and Rob’s book, “The End of Insurance As We Know It,” where they dig into industry innovation and remixing insurance as a fully digital, risk-transfer product. What does that mean? Listen to find out!

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In this inaugural episode Majesco's Denise Garth sits down with Mike Connor, CEO of Silicon Valley Insurance Accelerator (SVIA) to discuss the Future of Insurance.