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Candace discusses Conflict Aversion Avoidance - No one likes conflict it is part of daily life, however avoiding it often makes the situation worse- To be averse to resolution can produce more conflict and it becomes a snowball effect.
Check out Liane Davey and her book The Good Fight. "The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track" https://www.lianedavey.com/about/