The one where we talk about sales playbook and sales scripts – whether you should ditch them or just modify them for the modern selling environment. We also discuss:

• How to handle a prospect with multiple points
• How to get your prospects executive assistant to help, rather than hinder your sale
• FireFox changing it’s default search engine to Yahoo and what it means for small business owners
• Discount on Dan’s upcoming training seminar – Negotiating With the Savvy Buyer
• Bill’s free training webinar – “How To Find Out What People Really Want To Buy“