Internal Comms Pro: The Podcast: Recent Episodes
Internal Comms Pro
Each day, millions of smart communicators struggle to increase employee engagement. There are too many tactics and not enough time.
“Internal Comms Pro: The Podcast” aims to change that. We want to make your corporate communications or internal communications job easier. We are bringing together the best in the business to give you real ideas on how to improve engagement and retention at any organization.
We will show you how to elevate your position, improve your stats, and make your workplace a happier one.
Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro.
For the final episode of this mini-series, we decided to look at a bit of a different topic. You often see us covering topics that a well-oiled internal comms team would face, but what if your team isn’t that well-oiled? Maybe it’s a team of 1. Maybe it's a new position for you and you’re not sure where to start.
Our guests today, Corey Kachigan and Maria Rolling share advice for new teams, the tools available at your disposal, and how you can prove your value.
At internal comms pro, we appreciate the time and resources our guests provide to help make your job as an internal communicator easier. If you’d like access to other webinars, resources, articles, and more, sign up for our free newsletter at www.internalcommspro.com/subscribe
Thank you so much for joining us today! If you’d like to connect with our guests or dive into the topic even further, check out our associated blog page at https://www.internalcommspro.com/blog.
Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro.
In the life of an internal communicator, talking with your higher-ups is nothing new. In fact, you’re often the one to spread important information on their behalf. Sometimes, a situation may come up where your boss just doesn’t have the right wording or completely misrepresents a situation. How can you help your boss understand the best way to talk to their employees?
Today we’re talking with Trudy Lewis and Jennifer Sproul about effective leadership comms, what the past few years have taught us about urgent communications, and how you can take charge with what you know and show your value to leadership.
At internal comms pro, we appreciate the time and resources our guests provide to help make your job as an internal communicator easier. If you’d like access to other webinars, resources, articles, and more, sign up for our free newsletter at www.internalcommspro.com/subscribe
If you’d like to connect with our guests or dive into the topic even further, check out our associated blog page on https://www.internalcommspro.com/blog.
Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro.
It’s safe to say that crisis communications have been a hot topic. Countless examples of both good, but mainly not-so-good attempts of companies trying to communicate through a crisis are littered throughout social media. It might make you take pause and wonder if your company can handle the heat when a big change comes your way.
Today we’re talking with John Brown from DAT Freight and Analytics and David Oates from PR Security Service as they share how you can manage your own crisis comms plan and that it’s never too late to get one started.
If you’d like to connect with our guests or dive into the topic even further, check out our associated blog page at https://www.internalcommspro.com/blog.
Hello, and welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro.
Employee experience is a subject that’s shifted a lot in the past few years. Employee expectations have changed, and while some companies are taking these changes in stride, others are still figuring out what their next step should be. You yourself and your company may fall anywhere on this spectrum. Wondering what your next steps should be?
Today we’re talking with Advita Patel from Calm Edged Rebels and Jonathan Davies from Happeo. We break down the current state of employee experience and the steps you can take in your company to help make it a good one.
If you'd like to view the full episode or get in contact with our guests, you can find all of that information and more at www.internalcommspro.com/blog
Within the past couple of years, it’s safe to say that we’ve learned a lot in terms of what makes a company run smoothly in 2022. And while a lot of what we’ve covered this season may sound familiar to you, we’ve actually discovered yet another new angle to consider. Our guests for this week’s episode are no strangers to Internal Comms Pro. Steve and Cindy Crescenzo have been podcast guests for several seasons. Returning listeners will definitely remember their chemistry as they share their work with Crescenzo Communications, a consulting firm for communicators. Today, Steve and Cindy share their latest discoveries and how you might need to say “goodbye” to corporate communications as you know it.
It’s no secret that employee and company culture are big topics on the show. We fully believe that healthy work culture is necessary for producing your best work. We’ve talked to several guests already explaining culture from all different angles, and yet we’ve been able to find one more person who has a unique take. Today we’re chatting with Josh Levine, Author of the book “Great Mondays” and an Educator at the California College of the Arts. Josh shares his own research on where company culture stands today and how it affects the bottom line.
In our profession, We work with internal communications every day. However, in the midst of adjusting our strategies, we might be forgetting about having true interpersonal communication. Not just saying what someone wants to hear, but being honest and maybe even a little vulnerable with our words. Our guest for this week is Debra Roberts, President of the Relationship Protocol and a licensed clinical social worker. With her unique background, Debra shares the flaws she’s spotted in our current ways of communication, and the steps we can take to fix them.
The hybrid work environment. Yes, we’ve brought this up before in our past seasons, but it's still an issue companies are facing. Where in 2020 we may have been waiting for the day to go back into the office, now people don’t want to leave the company of their own homes. Some companies feel that the office culture is something that they shouldn’t get rid of, but what do they do when people aren’t coming in?
Today’s guest is Joseph Kimmey, Director of Client Experience at RCF Group. Joe shares his personal experience when it comes to redesigning space, and the role culture and collaboration play in it.
Workplace Culture. It's a term that you’ve probably been dealing with a lot lately. As companies continue to shift to a hybrid or remote work environment, you may still be struggling with adapting your work culture. What needs to stay and what needs to go? How can you tell what you’re doing is working? Our special guest for today is Sam Huber, Principal Product Designer at Cerkl. We discuss how the team at Cerkl stayed on their toes as they adapted their workplace culture into the digital era.
While we often use the show to talk about, well, internal communications, today we’re shifting our focus to marketing. No, you didn’t mishear. Our guest today, Anthony Perl, Director, Principal of Communications & Marketing Agency at CommTogether, will be sharing his latest findings over this past year. While some of these examples are from external marketing, you might be surprised to hear that the tactics being used to externally market your company can also be used to market internally.
Today we’re talking with Lizabeth Wesely Casella, Founder, and CEO of L-12 Services. Lizabeth’s company specifically helps internal communications teams in preventing and reversing the Great Resignation. Today, she’ll share the successes and roadblocks she’s seen along the way.
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Our guest for today is Mark Herschberg, Professional Development Teacher at MIT and the author of “The Career Toolkit.” Mark dives into the causes for the Great Resignation, where that leaves us, and what we can do to get a pulse on our company.
You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
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Our guest today is Terre Short, the CEO of Short Group and the author of the book “The Words We Choose.” We’ll cover how important the words we choose are, as well as ways to shape our language to be the most effective, which can be as simple as removing one word from your vocabulary!
You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
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This season, Internal Comms Pro: The Podcast is taking you “On The Field” as we talk to the experts to see what they’ve been doing during this transitioning time. From current events to going back to the basics, we’re looking at various topics that you and your fellow ICPros won’t want to miss.
Our guest for today is Nathan Stuck, the Director of Corporate Culture and Strategic Impact at Ad Victoriam Solutions. Spending over 4 years in the company, Nathan has helped build Ad Victoriam’s workplace culture and was there when it needed to be restructured. Nathan shares his learnings through his growing company and gives us a few tips on what your company can do as well.
We also continue our segment with Ragan's Communications Leadership Council with Stephen Holmes, Vice President of Corporate Communications & External Affairs at The Home Depot on ESG communications.
You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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We’re chatting with Ben Baker, President of Your Brand Marketing and Podcast Host for Your Living Brand Live Show. Ben has worn a lot of hats and has had the opportunity to see how employees truly affect their company’s brand story, and how you can uncover the gems that could make up an authentic internal brand story for your company.
We also continue our segment with Ragan's Communications Leadership Council with Amanda Schoch, Chief Communications Officer at PNNL.
You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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This week, we chat with Phil Simon on his newest book "Reimagining Collaboration," breaking down how you can take full advantage of your company's communication tools.
We also continue our segment with Ragan's Communications Leadership Council with Michele Ehrhart, Vice President of Global Communications from Fedex.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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This week, Phil Strazzulla shares how he personally set up a routine of self-care, and how you can adapt that into your own day-to-day routine.
We also continue our segment with Ragan's Communications Leadership Council with Michael Waterman, Vice President of Culture and Engagement at CHG Healthcare.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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This week, we’re talking with a returning guest on the show, Tarek Kamil, the CEO of Cerkl, who is also one of our returning sponsors. Being in the industry for as long as he has, Tarek will be sharing some trends he’s currently seeing, where things might be heading in the future, and ways that you can take valuable time to look into these trends yourself to stay ahead of what’s coming in our industry.
We're also continuing our new segment with Ragan's Communications Leadership Council with James Ylisela, Co-Owner and Senior Partner at Ragan Consulting Group. We discuss other intranet trends and what you can learn from them.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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Our guest for this episode is Robin Shabazz, Founder of the Eastledge Group which offers cultural-based counseling for organizations. With her years of experience, Robin has seen many successes and fails when companies try to implement diversity measures. We’ll be going back to the basics as Robin breaks down what DEI truly means for you and your company.
We're also continuing our new segment with Ragan's Communications Leadership Council with Peg Kates, Global Corporate Affairs at SAP. We discuss how open SAP is to DEI initiatives and the positive changes Peg has helped lead.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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Jen Hall is the Internal Communications Director at Novant Health, and her team had an interesting situation to work through. Being in the field of healthcare, Novant Health has employees both working from home and on the front lines during the pandemic. In this episode, Jen explains how she was able to deliver effective communication to her fellow employees by delivering effective communication to her executives.
We're also continuing our new segment with Ragan's Communications Leadership Council with Susan Donlan, Chief Communications Officer at KeyBank. We dive into how manager and leadership comms can develop effective communication with their fellow employees.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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As the value of internal communicators has become more apparent in the past year, it can seem like our company's expectations of us have increased as well. It's helpful to make plans that go towards the big picture, but what are some things we can do now to stay above the work? This week, we chat with Anthony Bolton, Senior Manager of Employee Communications and Events at Gulfstream Aerospace on how employee culture has a huge influence on daily tasks.
We're also continuing our new segment with Ragan's communications Leadership Council with John Cirone, Director, Leader, and Employee Communications at Microsoft as we dive deeper into the topic of strategic planning.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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As we're settling into a new normal, remote and hybrid work environments are becoming more prevalent. How can you keep up with your clear employee communication when everything feels like it's shifting? We chat with Clifton Johnson, Senior Managing Director at Teach for America. Working in a hybrid environment himself, Clif shares how his company handles their communications and offers tips on how you can start planning your own method.
We're continuing our new segment with Ragan's Communications Leadership Council with Halley Knigge, Director of Co-op Communications at REI. We focus on remote work as Halley explains how they've used this new normal to drive success for both her company and her customers.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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In our first episode of the season, we chat with Anthony Witrado, Public Relations Lead at PGA of America. We're Shifting the Mindset on the topic of storytelling as Anthony shares his experience as a journalist. You'll learn what constitutes as a story, what questions you should be asking, and more!
We're happy to introduce our newest segment in association with Ragan's Communications Leadership Council! This week, we talk with Chris Berger, Vice President and Head of Enterprise Communications at Atrium Health as we dive even further into the topic of storytelling.
You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes
You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/
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The value of internal communicators is being recognized now more than ever, but with that recognition comes greater expectations. Our world is changing rapidly, and internal communicators have to adapt. This season, our guests will share how they are tackling these changes and how you can do the same. This season, we're "Shifting the Mindset."
Tune in for our first episode next Tuesday, on 09/28!
Jenni Field, Founder of Redefining Communications helps listeners go from chaos to calm with her new book "Influential Internal Communication." We’ll review highlights from the book that help to redefine internal communications in a way that will affect the true evolution of your organization and in the end, expand your sphere of influence.
We talk with two trailblazers from the midwest, Jessica Bauer and Amanda Atkins. They share how Slack handled their recent change of being acquired by Salesforce and how their internal communications responded. Their talent, attitude, and planning helped keep Slack employees in the loop every step of the way.
Patrick Holmes gives us his strategy and step by step process along with all his learnings from building an internal communications department from the ground up. Even if you have a large or established team, his tips are still applicable for those needing to go back and perhaps collect data on a new initiative or project you are sharing. We also discuss how to find new insights to refresh your comms blueprint as well as how to go about rebuilding your entire comms strategy.
Meetings are so important and good low-hanging fruit to quickly show your value as an internal communicator. Tony Kihl, Director of Corporate Communications at the Cleveland Clinic shares his process on how he enhanced his company’s meeting structure. If you find yourself in a new role, like Tony, consider enhancing your company’s meetings. Learn how to increase productivity and time savings for your employees - 2 key factors for showing your ROI. If you want to help your employees make meetings that matter, this episode is for you.
Steve and Cindy from Crescenzo Communications empower you to keep your communications relevant and provide your employees with a greater sense of belonging like never before. We cover it all from the one thing your channel strategy is missing to the first step to listening to your audience.
Blair Bloomston, Partner and Vice President of Business Development at Game on Nation walks us through the MILE method giving us 4 secret elements that help double down on the fun while creating meaningful moments for our employees. This episode teaches listeners how to pull your employees closer to your content and virtual events by using gamification.
Our industry continues to quickly evolve and innovate to meet employees’ demand to provide a consumer grade employee experience. But how do we get there? What are the pieces to this new channel strategy puzzle that will ultimately provide employee readiness for our frontline workers? Today, Stephen Jones shares how his push/pull comms strategy took flight and how to build a technology roadmap that will take your channel strategy new heights.
This episode taps into the insights of two internal communications experts, Jason Anthoine and Mark Mohammadpour help answer the one question that always stirs in an internal communicator’s heart, “What do our employees really want?” We are going to dive into data that may surprise you and bring you back to some good old fashioned common sense that unearths if we are connecting what is ironically a connected workforce.
Gary Ross, President of Inside Comms, shines light on a new strategic mindset that provides guardrails for your work. This episode will transform any order taker to the much needed strategic coach that your business needs. Get ready to be transformed, stay focused, build credibility, & show value all along the way.
Lisa Ramsey, Director of Corporate Communications at Health Care Service Corporation also known as Blue Cross Blue Shield, walks us through step by step on how to build your overarching strategy and plan. Learn the building blocks you need to start your foundation and become the architect of your internal comms strategic plan.
Today’s episode features Kristin Spillane and Vanessa Schroeder who provide senior communications and global employee communications at Citrix. Together with Tarek Kamil, CEO of Cerkl, we discuss how 2020 provided lighting rod moments that cracked open doorways for disruption (in a good way) in internal communications like never before.
Today we talk with Chad Littlefield, the Co-Founder and Chief Experience Officer at We and Me, Inc, an organization whose mission is to create conversations that matter. Get ready to see how Chad’s ability to create connection before content choreographed today’s show and in the end, will help you connect with your audience.
Tara Davis, Director of Internal communications for the American Psychological Association, discusses her empathy based remote work playbook. She gives us the changes she made in her messaging, channel, and remote work engagement strategy. Learn what it takes to make a psychologically healthy workplace.
This week, we talk with Michael Hughes on his four pillar communication formula to empower leadership with transparent communication for frontline workers. Tune in to learn how to craft your effective employee messages.
This week, we talk with Jessica Schaeffer, Vice President of Marketing for LaSalle Network. We'll gather ideas that, although they come from a small business, can work with any size organization. If you need some new ideas to refresh your remote work playbook, this episode is for you.
This week’s episode features three female internal comms pioneers. Jenni Field, Trudy Lewis and Advita Patel share how their friendship empowers them to take risks, start new projects, build successful businesses and share their genius along the way.
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Our DEI journey continues this week with 4 DEI leaders experts and leaders from around the world. We talk with Ann Melinger, Dorianne St Fleur, Mike Klein, and Gihan A.M. Hyde on how to navigate DEI within your company and provide a framework to help you organize your process.
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For our premiere episode, we bring in two internal communicators, Ashley Morgan and Edward Ford, to share their personal and professional change journeys. DEI is our focus this week, and we're asking the tough questions such as what you need to ask yourself before you start crafting messages around DEI, what are the 3 steps every internal communicator should taking when beginning DEI communication, and more.
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2020 has been a world-changing year. As we move into 2021, we'll tackle topics facing our listeners. Our season covers DEI, keeping a diverse and remote connected, building a technology roadmap, navigating the art and science of strategic planning, and more.
Our first episode premieres on 02/23.
We’re at our final episode for the 4th season of Internal Comms Pro: The Podcast. This week, we wrap up our conversation with Lauren Ritchie, Manager of Internal and External Communications at RACQ. Tune in as we uncover the one blindspot she found for internal communicators and how to empower your team through 2 different storytelling frameworks.
We’re at the last two episodes for our 4th season of Internal Comms Pro: The Podcast. This week, we talked with Lauren Ritchie, Manager of Internal & External Communications at RACQ. Tune in as Lauren shares how to successfully facilitate a white board session with your team to declutter your comms channel strategy.
We continue our conversation with Rachel Maley and Emily Regenold from Paycor on how they elevated their communications planning process. Tune in as we also discuss what focus groups revealed about Paycor employees and how to get more budget for the tools you need in 2021.
On this episode of Internal Comms Pro: The Podcast, we talk to Rachel Maley and Emily Regenold from Paycor. They share how they shifted to a permanent remote work environment and how they helped their employees every step of the way. You’ll also learn how you can let go of perfection and embrace the learning process and the emotions that come with this transitional journey.
On this episode of Internal Comms Pro, the Podcast, we chat with our sponsors from ContactMonkey! Join us as Scott Pielsticker and Corey Kachigan share how they became ok with being uncomfortable while taking risks and trying new things. You’ll also learn how “jumping in” gets results and improves the employee experience.
This week, Victoria Dew, the Founder of Dewpoint Communications shares her business experience and how she uses it to help other internal communicators. Tune in to learn her research on a wide section of industries and the highlights she gained of how they are continuing to move forward.
Pinaki Kathiari, owner of Local Wisdom, provides a blueprint that empowers internal communicators with the time and headspace to be a strategic force in their organizations. This blueprint will help you get your above water, plan for the upcoming year, and get the resources needed to provide value from the inside out.
For the first time, we’re introducing a visual version of our podcast episode! Head over to our YouTube channel here to get the full story and visuals of our chat with Pinaki. It will be premiering on 10/27 at 1:00PM EST.
We’re continuing our conversation with Equinix’s Greg Bardsley. In this episode, we dive into the different layers of measurement and learn how data can be a motivating factor for managers. Greg also shares his measurement checklist and how he saved his team from the internal comms hamster wheel.
From storyteller to data geek, Greg Bardsley, Director of Internal Communications at Equinix, shares how his lean team, through measurement, is able to get off the internal comms hamster wheel, scrambling to every request, to working on things that drive employee behavior.
Our conversation with Tarek Kamil continues as he showcases the time of history we are in for internal communications. Tune in as Tarek gives listeners strategic questions, key terms, and the critical relationships you need to build to calculate your ROI.
Tarek Kamil, the CEO of Cerkl, gives us a rare glimpse into how ROI is the language that resonates among your leadership. Tune in as Tarek teaches listeners how to calculate and speak ROI to show your contribution to your business bottom line.
On this episode of Internal Comms Pro: The Podcast, we continue our conversation with Pierre Le Leannec from Google. This week, we learn how to take one step closer to the pro side of internal comms pro to take our internal comms measurement strategy to the next level.
On this episode of Internal Comms Pro: The Podcast, we talk with Internal Communications Manager and Producer for Google, Pierre Le Leannec. Pierre shares advice on the first question to ask before you start measuring, as well as why feedback is the most important currency to you. This, and much more on today’s show.
We continue our conversation with Anthea Pang and Tiara Conley from VMware. This week, we uncover blind spots internal communicators face when innovating with IT. Listeners will also receive tips on how to navigate hard conversations with leadership and gain insight on how to sustain excitement when bringing a consumer experience to employees.
On this episode of Internal Comms Pro: The Podcast, we uncover elements of VMware’s formula for innovation within internal communications. Anthea Pang, Director of Digital Strategy & Communications and Tiara Conley, VMware’s Digital Channel Specialist share how they inspired a vision and took calculated risks to build a superior employee experience.
Our conversation with Calvin Seaman from ATB Financial continues. This week, we discuss how to lay the groundwork to disrupt your internal communications by structuring your team and aligning your work to transform employee behaviors that drive value to the business bottom line. We also discuss the key piece of an internal comms strategy as well as how to free up your time to focus on the right work.
We kick off our 4th season of Internal Comms Pro: The Podcast with Calvin Seaman, Managing Director of Communications at ATB Financial. In this episode, we connect the dots on what the optimal IC department structure looks like as well as the key questions we should be asking that empower us to lead and drive value.
Now more than ever, your company is looking at what you can bring to the leadership table as an internal communicator. It’s the opportune time to take one step closer to providing and showing your value. The question is, how exactly can you do that? On our 4th season of Internal Comms Pro: The Podcast, we’re helping internal communicators “Close the Gap” in getting from where they are to where they need to be.
Join us for our first episode on August 18th as we connect the dots and close the gap to your undeniable worth.
It's our season finale for Internal Comms Pro: The Podcast. To wrap things up, we have Communications Director Allison Jackson sharing how she incorporated her personal and professional goals into a lifestyle she enjoys. We also feature some voices of the past to send us off with words of encouragement into the next month.
On this episode of Internal Comms Pro: The Podcast, we talk with Lise Harwin from Port of Portland. Lise shares how she took her company’s employee onboarding program to a whole new level and how you can do the same. What does onboarding mean at your company? Is it a presentation, a limited program or is it an experience? Don’t think this falls within your role? These questions and more will be answered in today’s show.
As the age of social distancing continues, we need to be able to root ourselves to go from surviving to thriving within our companies. Join us as we talk with Evan Nierman, Founder, and CEO of Red Banyan, as he takes us through his 6-step roadmap to transform internal communications from a reactionary to a thriving, value-add powerhouse.
In this episode of Internal Comms Pro: The Podcast, we talk to Khaner Walker, Director of Global Internal & External Communications at Lenovo. Khaner shares how he helped his employees get through the beginning of the COVID-19 pandemic, lessons learned, how you can find the unique stories your employees want to share, and ultimately find an authentic voice that resonates.
On this episode of Internal Comms Pro: The Podcast, we revisit the March Madness hype with Joel Godett and Mike O'Donnell. Both share the importance of storytelling not just in the sports world, but in your daily life as an internal communicator. Grab your popcorn, because you'll be on the edge of your seat during this episode!
On this episode of Internal Comms Pro: The Podcast, we spoke to Mark Mohammadpour, Founder of Chasing the Sun Health Coaching. In this current time of quarantine, it’s the perfect opportunity to tap into the creative parts of our brain and align ourselves with our passions, purpose, and skills. Learn how to keep your head above the waves in this latest episode!
The power of a single person can be an amazing, but often overlooked thing. With the power of their words and actions, people can move with knowledge and leadership. As members in the IC field continue to move forward, how do they establish the value of their work? Are they still being viewed as the “red-headed stepchild” within their company?
On this episode of Internal Comms Pro: The Podcast, Maureen Thompson from Box and Michelle Lyons from MetLife share how the journey to their current positions, the people that inspired them, and how they view their roles in the big picture of internal communications.
In this breaking news episode, we talk to internal comms practitioner and expert Karine Stallings. Karine breaks down the 7 items you should have on your agenda when you walk into your planning meeting with your business continuity team. These 7 items will help you choreograph your conversation in a way that will show you are more than an order taker; you're your team’s communication counsel.
Chief Financial Officers - traditionally we see them as holding the keys to the financial kingdom. However, internal communicators have something in common with CFOs. In recent years, both of these roles have evolved significantly. Traditionally being viewed as a financial gatekeeper, the role of the CFO has expanded and evolved to an advisor and a strategic partner to the CEO. As these roles continue to shift, it’s clear that communication and collaboration will continue to be an important part of internal communicators doing their job smoothly. How can internal communicators properly communicate with their CFO?
In this episode of the Internal Comms Pro Podcast, we speak with Jay Shelton, the CFO of One Holland Corporation. Jay shares the daily workings and struggles of CFOs, and teaches how to always communicate to the left of the equal sign.
In this day and age we’re more connected than ever, yet can still feel pretty distant. Getting on the same page as everyone in your company can seem like a daunting task. As much as we’d wish for communication to be flawless, when different departments get involved, it can be hard to stay on the same page. Different technical terms and ideas may get thrown from all sides, leaving you lost in the middle questioning how to connect everything. How can you as an internal communicator make that connection with other departments and become a strategic partner within your company?
For this first episode of the Internal Comms Pro Podcast “On the Road” series, host Sara Jackson speaks with Natalie Guzman, Senior VP of Internal Comms for Fifth Third Bank. Natalie shares how capitalize on the common denominator that lies between IC, IT, and HR: modernizing the employee experience.
The landscape is changing for internal communicators and with this change comes uncertainty. Despite how vulnerable we might feel, we continue to open doors, it’s what the Internal Comms Pro, our collective is all about and we are pushing through new doors on Season 3 of Internal Comms Pro: The Podcast.
Join us for our first episode on February 25th as we get back on the road and dive into the ever changing conversation of internal communications.
Organizational Psychologist Lewis Garrad shares why meaningful work matters and how leaders and communicators can build a culture of meaning at any organization.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
On this episode of the Internal Comms Procast, Tephra Miriam, Amelia Roberts, and Rachel Cooke share eight reasons why intranets fail. What may go wrong and what you can do to fix it.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
On this episode of the Internal Comms Procast, we talk with three guests who share their favorite storytelling tools, what challenges they faced, and how you can incorporate your own methods for sharing your company’s story.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
On this episode of the Internal Comms Procast, we talk with Grainger’s Director for Internal Communications, Renee Young. Renee shares how you can move beyond the trust fall by building true trust and camaraderie with employees.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
On this episode of the Internal Comms Procast, we hear from Piedmont Healthcare’s Head of Internal and External Communications, Elisabeth Wang. Elisabeth shares how to gain your seat at the table, even if it seems impossible.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
On this episode of the Internal Comms Procast, we hear from Dunkin' Brands Director of Corporate Communications and Events, Glen Schwartz. Glen shares how to keep your organizational communications afloat, even when demonstrating your work may not come naturally to you.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
On this episode of the Internal Comms Procast, we hear from Slack’s Director of Internal Communications, Amanda Atkins. Amanda will share how she structured her team for success and how she demonstrated her value from the start.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
Global communicators have to balance cultures, messaging, customs, mediums, and timing to make the organizational story sing through the noise.
On this episode of the Internal Comms Procast, we hear from Lenovo’s Erin Bergamo Tacy. Erin will give advice to help you through the difficult task of communicating across countries and cultures.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
Recently there has been a massive surge in employee activism, with workers taking some of the world’s biggest companies to task on a range of issues.
Today on the Internal Comms Procast, Sharon McIntosh talks employee activism - what it is, how to manage it, and why it isn’t always a bad thing.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
If figuring out how A.I. can help your organization work smarter keeps getting pushed down the list of objectives, you are not alone.
Today on the Internal Comms Procast, we will be chatting with Jason Anthoine, founder of Audacity.
Jason will be sharing some ways A.I. can make your internal communications more strategic and personal, along with some handy tips on how to push initiatives through IT, HR, and C-Suite hurdles.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
Today on the Internal Comms Procast, we are joined by author, speaker, teacher, and CEO Angela Sinickas.
Angela brings real stories and practical tips from her decades long career helping communicators master measurement.
She will show you how to start or deepen your relationship with analytics, and how great measurement can help you become a more valued partner in your organization.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
The next season of the Internal Comms Procast kicks off May 21.
You guys loved the first season so much, we are planning 15 episodes this time around, full of communications war stories and practical advice from actual internal comms pros.
Listen now for details on our second season and a preview of what's to come.
Constant change is the new normal for most organizations. You try to effectively communicate these changes but sometimes, no matter how hard you try, the message just doesn’t get through.
On our final episode of the first season of the Internal Comms Procast, we talk to internal communications influencer and educator Rachel Miller of All Things IC about the best ways to communicate change.
Rachel will tell you why change communications matters, even in organizational peacetime.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
Your audience is busy. Every minute, there are 500 hours of video uploaded to YouTube, 150,000 emails sent, and 3.8 million Google searches.
Your employee audience is not captive - you are competing with possible paramours, an endless online news cycle, and the delight of sneezing panda videos. How can you make your organizational story rise above this noise to claim your audience’s eyeballs for a few precious seconds?
Today on the Internal Comms Procast, storytelling coach, author, speaker, and Procter & Gamble Historian Shane Meeker shares his recipe for great business stories. You’ll learn why stories matter and how great stories can help your business stand out.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
The way the world works is changing. According to Venture Beat, 80 percent of the workforce is mobile. That’s 2.7 billion people. How do you connect with your workforce that’s, well, out in the workforce?
Today on the Internal Comms Procast, we will talk to Patty Salcedo-Morton of Driscoll's Berries.
She shares what analog and digital channels she uses to connect with Driscoll's large, multicultural, seasonal workforce, and how she measures the success of each.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/subscribe
Every year, communicators struggle to sum up a year’s worth of progress into an annual report.
It can take weeks, even months, to get the relevant information together and get all of the parties to sign off on the final product. If you aren’t loving your annual report process, it might be time to take a new approach.
TriHealth’s Tonya Hurst shares how she gets organized, her formula for an engaging annual report, and what the real goal should be.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/2EoFg1p
The future is coming. Well, 2019, anyway. We don’t yet have flying cars or whole house cleaning robots but the role and scope of internal communications is changing rapidly. How employees consume, retain, and share information is shifting and some of the tried and true methods, tactics, and tools aren’t going to work anymore.
We have 10 totally different takes on what the future of internal communications looks like with real tips on how you can get prepared.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/2EoFg1p
The future is coming. Well, 2019, anyway. We don’t yet have flying cars or whole house cleaning robots but the role and scope of internal communications is changing rapidly. How employees consume, retain, and share information is shifting and some of the tried and true methods, tactics, and tools aren’t going to work anymore.
We have 10 totally different takes on what the future of internal communications looks like with real tips on how you can get prepared.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/2EoFg1p
Every quarter, thousands of communicators embark on the arduous process of planning their internal communications.
Some like to do it digitally, some take paper to pen, but most struggle against finding the right, measurable objectives to help with business goals.
Our guests this episode each take a different approach to this complicated work.
Our first planning pro, Paola Cappellari, has been a communicator in a large organization for nearly two decades but has been working in the internal space for five years. Our second expert is Amy Goodman, an HR practitioner and color-coding aficionado who loves the planning process. They each share the lessons they’ve learned and how they get and measure results.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://icomms.pro/2BlP5um
In the early nineties, Intranet trailblazers like Ford, Sun Microsystems, British Telecom, and Boeing built their internal sites to make it easier to share information inside organizations and to remove barriers to success. This episode’s guest, Mark Morrell, was there for the birth of the intranet. He brought British Telecom, now known as BT, online with a staff intranet in the 1990s.
Now Mark is the Intranet Pioneer. He helps organizations make their Intranets more engaging and productive.
In this episode, Mark shares how to get your intranet in line with organizational objectives, how to increase usage, and how to uncover what sensitive data you may be accidentally exposing.
If you are loving the Internal Comms Procast, be sure to join our list. Each week you will get a personalized cheat sheet of the latest internal communications best practices. More at https://bit.ly/2qzaABT
On paper, strategic planning helps everyone in your organization work smarter because the plan helps all team members work in the same direction. But when strategic planning goes awry, it can lead to a lot of confusion, drama, and hurt feelings.
We talked to consultant, speaker, and professor Sean Williams about how to make strategic planning work for you.
This episode, we will learn why many plans fail, how to get the skeptics in line, and what you should be thinking about when you create a strategic communications plan. Sean shares his favorite way to tackle this task and how a great strategic plan can help you elevate your position in your organization.
Surveys have long been a part of the internal communications landscape. You file them under, ‘Things You Have To Do,’ get them done and move on. But that’s not moving the needle on engagement.
So how do you turn your employee survey project into something that actually moves the needle on employee engagement?
For this episode, we wanted a new perspective on how surveys can help communicators measure and improve employee engagement. We turned our attention across the pond to the growing UK movement, Engage for Success and one of its leaders, Jo Dodds.
Jo is an independent Employee Engagement Consultant, speaker, trainer, and facilitator who specializes in productivity, well-being, and employee engagement.
In this episode, Jo shares her favorite tips for making your survey count and how to turn your results into real engagement gains.
Jo and her fellow UK employee engagement enthusiasts will be hosting the 2019 Engage for Success Conference in September. For more of Jo’s work, check out her podcast, the Power to Live More.
For more Internal Comms Pro, follow us on Twitter @internalcommpro, and subscribe to our personalized newsletter at http://internalcommspro.com/join-internal-comms-pro/.
Our theme music is “Please Listen Carefully” by Jahzzar via the Free Music Archive.
Data. It’s the currency of the 21st century but it can be a bit of an Achilles' heel for internal communicators. There seems to be an endless list of acronyms and values to remember: CTR, ENPS, ETR.
If this lineup of data acronyms freaks you out, you are not alone. We live in an age where many leaders are expecting an ROI on their efforts and the internal and corporate comms departments are no longer immune.
So what should you measure? How do you report it? For the right answers, we spoke to measurement superstar Cindy Crescenzo. In this episode, she shared which internal communication stats you should be measuring, how to report your successes, and how to turn your losses into powerful innovation ammo.
Learn more about the Internal Comms Procast on our website, http://internalcommspro.com/podcast.
Welcome to the Internal Comms Procast - the podcast that helps you solve your biggest communication struggles without losing your mind.
For months, we researched what topics were the most interesting and pressing for today’s internal communicators.
We sought the best minds in the business to help you solve your biggest engagement challenges.
This season, we’ll show you how to tackle your internal comms plan, how to measure your success, what steps to take to get the most out of your surveys, and how to make your intranet an interesting and desirable destination for your staff.
Thought leaders and top-tier internal communications practitioners opened their favorite binder to freely share their best ideas, tips, and hacks.
Throughout the first season of the Internal Comms Procast, we will show you how to elevate your position, improve your stats, and make your workplace a happier one.
Sounds pretty good, right? We think so too. Listen and subscribe now.