On this week’s episode of The Over 50 Entrepreneur Podcast, we speak with bestselling author, mentor, and motivational speaker, Arthur Greeno. Arthur has been part of the Chick-fil-A family for thirty years, and we dive into the spark that inspired his journey to be a Chick-fil-A owner/operator. 

Resilient and hardworking from the start, Arthur witnessed the caring company culture at the heart of Chick-fil-a and became determined to learn how to be involved. He shares how the company carefully evolved by continuously identifying new ways to serve customers and create lasting, memorable experiences that have made Chick-fil-a the household name we know today.

We discuss the wisdom gained over three decades of solving problems, as well as: 

• Opening a small store at 22 years old
• Surprising advantages to starting at a low volume location
• The difference between $20,000 in sales per month vs. $20,000 per day
• Faceplant moments - Getting sued and seeking advice from mentors about lawsuits
• The origins of the most efficient drive-throughs in fast food and implementing the famous phrase “It’s my pleasure”
• And more