Knowing how to document and optimize your company's processes sounds like a boring thing to do, but it yields amazing benefits, including:
Matt Shields has a company that provides a business process optimization and digitalization service. He is an expert on business process optimization, and in this interview, he shares the benefits of the process, as well as how they do it (and deliver huge value to their clients).
Want a written step by step guide of the process? you can find it here